Facilities Manager

Total Facilities Recruitment Limited; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A facilities management company is seeking a receptionist to join their front of house team in Bristol. The role involves managing the reception area, welcoming visitors, and handling administrative duties. Strong customer service skills and a friendly demeanor are essential. Candidates must be well-presented and possess excellent communication skills. The position is Monday to Friday, with a start date as soon as possible, and requires a Basic DBS certificate.

Qualifications

• Enthusiastic about delivering high service levels.
• Fantastic communication skills for dealing with high profile clients.
• Well presented with professional attire.

Responsibilities

• Manage the client/reception area and welcome visitors.
• Ensure meeting rooms are booked and set up appropriately.
• Liaise with onsite colleagues and Corporate Services.
• Handle incoming calls and respond to queries from visitors.
• Order and manage stationery supplies and stock.
• Complete daily walk rounds for tidiness and safety.
• Log jobs and update colleagues on progress.

Skills

Customer service

Communication

Reception management

Administrative skills

Job description

We are currently looking for a receptionist to work on our clients site within Bristol working in the front of house team ensuring all tenants and visitors receive a 5 service.

The position is working in the facilities team working on the ground floor ensuring incoming visitors are seen to and assisted accordingly, emails and phone calls are answered and dealt with and dealing with any additional queries from visitors. There is also administrative duties involved.

Responsibilities

• Manage the client / reception area, welcoming visitors and issuing visitor passes and providing refreshments for clients in meeting rooms.
• Managing the meeting rooms in the office, ensuring bookings are made for the rooms and the rooms are set up as required to accommodate the different types of meetings.
• Liaise with colleagues on site and to be the onsite point of contact for Corporate Services.
• Manage the stock replenishing of free issue refreshments, including the collection of deliveries and issuing in the breakout space.
• Responsible for the collection of post and issue to colleagues.
• Responsible or the ordering and stocking of stationery, including printer paper and toners.
• Liaising with the Corporate Services Manager and reporting any workplace issues via the helpdesk.
• Liaise with the building management team to ensure that all landlord related issues are raised and managed to completion in a timely manner.
• Provide Broker events support and co–ordination.
• Liaise with IT to raise any IT related issues or concerns.
• Completing daily walk rounds ensuring site is tidy, organised and a safe working environment for building users.
• Complete cleaning audits and raise any cleaning concerns to the onsite/ mobile team.
• Logging jobs on the system. Chasing and updating colleagues on progress.

Monday to Friday

8:30am–5pm

Starting asap

Requires a Basic DBS certificate

Customer Facing Experience

• Hotels
• Corporate
• Airlines
• Marketing/Event

Looking for someone that is enthusiastic about ensuring a high level of service is delivered at all times

Friendly, professional, bubbly personality

Always be extremely well presented (must own a Black/Navy Suit with matching Blazer, White Shirt, Black Court Shoes (tie for male .)

Fantastic communication skills as you will be dealing with high profile clients.

DUE TO THE LEVELS OF APPLICATIONS, ONLY SUITABLE CANDIDATES WILL BE CONTACTED