Facilities Manager

Suffolk County Council; Bury St Edmunds; On-site; GBP 47,000 - 53,000; Full time

Job summary

A local authority in Bury St Edmunds is seeking a Facilities Manager. The role involves managing the day-to-day operations of council buildings, ensuring excellent service delivery and overseeing facilities management contracts. The ideal candidate will have proven experience in managing facilities, a strong commitment to customer service, and the ability to lead a technical support team. Benefits include generous holiday entitlement, a robust pension scheme, and flexible working options.

Benefits

25 days holiday, increasing to 29 after 5 years

Generous pension scheme

Life assurance

Flexible working options

Discounts on various products and services

Health and Wellbeing initiatives

Qualifications

• Experience in overseeing operational buildings and facilities management.
• Strong commitment to customer service delivery.
• Ability to plan and coordinate work of teams.

Responsibilities

• Oversee day-to-day management of operational buildings.
• Act as liaison for tenants regarding office space.
• Plan and manage facilities and technical support teams.

Skills

Facilities management experience

Customer service

Team coordination

Job description

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Job Description

• West Suffolk Council
• Address: Bury St Edmunds, Suffolk IP33 3YU
• Salary: £47,181 - £52,413 per annum
• Hours: 37 hours per week
• Contract: Permanent
• Reference: 0511

West Suffolk Council is seeking an experienced Facilities Manager to oversee the day-to-day management of the council's operational buildings. This role will be responsible for security, building maintenance, catering and the procurement of facilities management contracts. You will act as the liaison for tenants regarding office space allocation, office moves and associated charges at West Suffolk House, Haverhill House and the Mildenhall Hub.

As an experienced manager, you will plan, coordinate and manage the work of the facilities and technical support teams. This includes developing their skills and knowledge and maximising the potential of all staff to deliver a high-performance culture.

We are looking for a strong manager with proven experience in facilities management and a commitment to customer service delivery to a range of stakeholders and partners.

Please refer to the job description and person specification for full details of this exciting opportunity.

Why work for us? Our benefits include:

• holiday entitlement of 25 days, increasing to 29 days after 5 years (pro rata if part time) plus bank holidays (with an option to buy up to 10 extra days each year subject to approval)
• generous pension scheme - contribute between 5.5% and 6.8% (depending on your salary) and the council will contribute 26%
• life assurance - a payment of three times your annual salary
• essential car user allowance of £846 - £1,239 per annum (depending on engine size)
• flexible working options to enable work/life balance
• agile working - ability to work in the office and from home
• access to a unique employee benefits package which includes discounts and cashback on supermarkets, high street shops, holidays, mobile phones, electrical goods, savings and loan schemes and many other products and services
• salary sacrifice benefits including Cycle to Work scheme, Tusker Leased Car Scheme and SmartTech (buy the latest tech products interest free and repay through your monthly salary)
• rail and bus staff discounts
• a range of Health and Wellbeing initiatives including an employee assistance programme
• discounted membership at Abbeycroft Leisure centres
• a culture of learning inspiring staff to focus on continuous learning
• modern office accommodation.

To find out more:

For an informal discussion and further information please contact Robin Leeks, Service Manager (Property) on 07787 857301 or email: [e-mail].

How to apply:

To apply, please visit our website.

Please note, we are unable to accept CVs, please follow the online application process to apply.

Closing date:

14 December 2025.

Interview date:

19 December 2025.

West Suffolk Council has been rated in the top 10 district councils for climate action (Climate Scorecards 2023) and as a member of UK100 has demonstrated its commitment to a rapid transition to Net Zero with Clean Air in our communities. The council has declared a climate and biodiversity emergency and is committed to working towards net zero emissions by 2039.

About the Team

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