Facilities Management Systems Coordinator

MBDA; Henlow; On-site; GBP 49,000; Full time

Job summary

A leading defence organisation in Henlow is seeking a System Coordinator to support complex technical solutions for the UK estate. This hybrid role combines backend development and customer interaction, offering a salary of circa £49,000 and various employee perks, including company bonus and flexible working arrangements. Ideal candidates are technically skilled, proactive, and committed to quality.

Benefits

Company bonus up to £2,500

Pension contributions up to 14%

Paid overtime opportunities

Flexi Leave up to 15 additional days

Enhanced parental leave

Subsidised meals and free parking

Qualifications

• Bachelor's or Master's degree in IT & Management or related technical field is preferred.
• Experience with translating client requirements into technical specifications is essential.
• Planon System Admin experience is desirable.

Responsibilities

• Maintain product-related solutions for customers to meet the latest standards.
• Analyse and resolve technical issues ensuring customer satisfaction.
• Communicate with customers to understand their needs and provide tailored solutions.

Skills

JavaScript

Customer communication

Analytical skills

Technical problem-solving

Education

Bachelor's or Master's degree in IT & Management or related field

Tools

Planon

JavaScript

MS-SQL

HTML

CSS

Job description

Henlow

Are you passionate about solving complex technical challenges while working closely with customers? Do you enjoy combining backend development with functional problem analysing? If yes, we are looking for a System Coordinator to join our busy FM Systems Team supporting our facilities tool, Planon for the UK Estate.

Salary: Circa £49,000 depending on experience

Dynamic (hybrid) working:2-3 days per week on-site due to workload classification

Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team.

What we can offer you:

• Company bonus: Up to £2,500 (based on company performance and will vary year to year)

• Pension: maximum total (employer and employee) contribution of up to 14%

• Overtime: opportunity for paid overtime

• Flexi Leave: Up to 15 additional days

• Flexible working: We welcome applicants who are looking for flexible working arrangements

• Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments

• Facilities: Fantastic site facilities including subsidised meals, free car parking and much more

The opportunity:

We are looking for someone who is not only technically skilled, but also eager to share knowledge, take initiative, and collaborate openly. You are proactive and you combine your technical expertise with a pragmatic mind-set and have a commitment to quality.

• As part of the team, you are responsible to keep product related solutions for our customers up to date to the latest standards.

• Analyse and resolve technical issues, ensuring customer satisfaction and system stability.

• Communicate directly with customers to understand their needs and deliver tailored solutions.

• Share your insights and ideas to continuously improve services and develop practices.

• Design, develop, and deliver custom solutions

What we're looking for from you:

• Ideally a bachelors or master's degree in IT & Management or computer science or a related technical field.

• Experience with translating client requirements to technical specifications.

• Experience with JavaScript is highly desirable

• Planon System Admin experience is desirable and/or experience with CAFM tools

• The following technologies are a n advantage: JQuery, MS-SQL, Maven, SVN, HTML, and CSS.

Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given

MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom.

We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more

We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process.

Follow us on LinkedIn (MBDA), X (@MBDA_UK), Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.

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