Facilities Management Catering Assistant

Mersey Care NHS Foundation Trust; Warrington; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading healthcare organization in Warrington is seeking a hardworking Facilities Management Catering Assistant to join its Catering Team. This role involves distributing meals, maintaining cleanliness, driving the catering van, and providing excellent customer service in a mental health inpatient environment. Candidates should be flexible, committed to hygiene standards, and ready to work in various locations. This position offers a chance to be part of a responsive healthcare team dedicated to high-quality service delivery.

Qualifications

• Experience in catering roles within a healthcare environment is preferred.
• Ability to work flexible hours, including evenings and weekends.
• Knowledge of health and safety legislation related to food service.

Responsibilities

• Load and distribute meals and provisions within the department.
• Clear customer meal items and maintain cleanliness of dining areas.
• Provide front-of-house service and operate cash register as needed.
• Assist in preparing venues for hospitality events.
• Drive a catering van to deliver food to other units.

Skills

Hygiene Practices

Customer Service Skills

Teamwork

Job description

Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect. We take positive action to support disadvantaged groups and also particularly encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.

Whilst the location and service group may differ, the role of the Facilities Management Catering Assistant (FMCA) remains an integral part of our service delivery, carrying out facilities and catering tasks and ensuring that high standards are achieved and maintained. The successful post holder will be required to carry out a range of catering and general duties within a mental health inpatient environment to set procedures and standards and to also drive our catering van to our outer units. To cover for the regular driver and deliver food & equipment to our outer units using our refrigerated van. To work in Main Kitchen, Storeroom and restaurant when required. To be responsible for ensuring that the relevant documentation: monitoring forms, checking deliveries and all other HACCP monitoring systems are completed and filed accordingly and take corrective action where necessary.

Responsibilities

• Loading frozen food into a regeneration oven.
• Distribution of meals, provisions, and equipment within the department.
• To clear all customer meal items e.g., crockery, cutlery, food waste from the café area.
• Carry out general cleaning tasks following departmental policies and procedures.
• To work flexibly and in accordance with duty rotas and work schedules including evenings and weekends.
• To stand in for other FMCA's as required.
• To liaise and communicate effectively with ward teams and other disciplines.
• Assist in other areas within the catering department as and when required to meet service needs. This may involve travelling to another Mersey Care site.
• General cleaning of all areas associated with the catering department e.g., work surfaces, using materials/chemicals/equipment for the job, wearing the specified personal protective clothing and completing cleaning schedule documentation.
• Responsible for practicing good hygiene and health & safety within the department in accordance with current Food Safety and Health & Safety Legislation.
• Ensure a high standard of personal hygiene by wearing clean and protective clothing in accordance with food safety legislation and health & safety policies.
• Collection, removal, and disposal of waste material in line with the Trust Waste Management policy including cleanliness of waste receptacles.
• To attend Food Safety Training to include Induction, Annual Food Hygiene Refresher Training, Trust Mandatory Training as and when required.
• As part of this role you may be required to work in the on site café and drive a Trust vehicle with emergency food supplies to other Mersey Care sites.
• Front of house:
  • Serving customers in a polite and friendly manner.
  • Handling cash and operating the cash register.
  • Maintaining and clearing the used crockery and cutlery in the restaurant.
  • Cleaning tables and service areas within the restaurant area.
  • Replenishing condiments, confectionary and drinks in the restaurant.
  • To assist in preparing venues for hospitality events.
• Vending:
  • To fill and rotate stock Trust owned vending machines on a daily basis.
  • To remove, count and document cash takings from trust owned vending machines.
• Front of house and vending activities may include duties across multiple Mersey Care sites as required.

Other information

• Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs.
• Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
• As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust's guaranteed interview scheme you can indicate this in the personal information section of your online application form.
• Should you require a reasonable adjustment to our recruitment process please email [email protected] to ensure that measures can be put in place to support you.
• We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.
• The Trust expects all post holders who require an enhanced DBS for their role and work in Children's & Young People services to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration. Trans applicants who require a DBS check and do not want to reveal details of their previous identity can contact the DBS Sensitive Applications Team with their application number once they have completed their DBS application form. The team can prevent any previous identity showing on the DBS Certificate, unless the applicant has a conviction under their previous details in which case this will need to be disclosed.
• Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.
• Flexible working requests will be considered for all roles.
• Please be advised that the use of Artificial Intelligence on applications is monitored and if you choose to use this, you must declare this on your application form.
• Please note: new entrants to the NHS will commence on the first pay point of the relevant band.
• Cleanliness, hygiene, catering and food safety in healthcare environments is paramount...
• We are looking to recruit a hardworking, enthusiastic individual to join our Catering Team at Hollins Park Hospital, Warrington, Winwick. WA2 8WA, Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
• We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
• At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient.

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