Facilities Coordinator

JLL; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading professional services firm in the UK seeks a Facilities Coordinator to oversee a team and ensure seamless operations. The role involves managing contractor performance, procurement processes, and site inspections while maintaining strong relationships with stakeholders and vendors. Candidates should have experience in facilities coordination and a strong understanding of financial management and risk management procedures. Join us for a collaborative work environment focused on operational excellence.

Benefits

Total Rewards program

Support for career ambitions

Diversity and inclusion initiatives

Qualifications

• Experience in facilities coordination with the ability to manage teams.
• Strong relationship building skills with stakeholders and vendors.
• Understanding of contractor management and performance standards.
• Knowledge of procurement processes for vendor services.
• Experience with financial management processes and reports.
• Ability to conduct inspections and implement safety procedures.
• Understanding of risk management programs and operational best practices.

Responsibilities

• Monitor performance and coordinate a team for facility operations.
• Develop close relationships with stakeholders and vendors.
• Assist in managing contractors and ensure standard performance.
• Oversee procurement and financial management processes.
• Conduct site inspections and regular audits for compliance.
• Help implement and monitor disaster recovery plans.

Skills

Facilities coordination

Relationship building

Contractor management

Procurement processes

Financial management

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Facilities Coordinator at JLL, you will provide support for, monitor the performance and coordinate a small team of multi-skilled operatives while developing close working relationships with key Client stakeholders/partners, landlords, managing agents and all facilities vendors to ensure seamless facility operations and exceptional service delivery. This comprehensive facilities coordination role combines team support with operational oversight, requiring you to assist in management of all contractors on site to ensure they perform to required standards including inspection of vendors' works, assist in procurement of vendors and services as required, and ensure prompt and accurate management of purchase orders in internal financial management platforms while supporting monthly accrual reports and finance tracker monitoring. You will play a crucial role in JLL's commitment to operational excellence by conducting site inspections, assessments, regular audits and carrying out safety procedures along with building procedures and performance measures, assisting in implementation of property risk management programs and industry best practice operations, and maintaining premises in neat and good working condition while supporting disaster recovery and business continuity plan implementation.

Day-to-day responsibilities:

• Provide support for, monitor performance and coordinate small team of multi-skilled operatives for comprehensive facility operations
• Develop close working relationships with key Client stakeholders, landlords, managing agents and facilities vendors for seamless service delivery
• Assist in management of all contractors on site ensuring required standards performance including inspection of vendors' works
• Assist in procurement of vendors and services as required while ensuring prompt and accurate purchase order management
• Support financial processes ensuring all financial management requirements completed in timely and accurate manner
• Conduct site inspections, assessments, regular audits and carry out safety procedures along with building procedures and performance measures
• Assist in implementation of property risk management program and industry best practice operations for optimal facility performance
• Support implementation and monitoring of disaster recovery and business continuity plans while following escalation and incident reporting procedures.

Required Qualifications:

• Experience in facilities coordination with ability to provide support for and coordinate multi-skilled operative teams
• Strong relationship building skills for working with Client stakeholders, landlords, managing agents and facilities vendors
• Understanding of contractor management including performance standards and vendor work inspection processes
• Knowledge of procurement processes for vendors and services including purchase order management systems
• Experience with financial management requirements including monthly accrual reports and finance tracker monitoring
• Ability to conduct site inspections, assessments, and regular audits while implementing safety procedures and building protocols
• Understanding of property risk management programs and industry best practice operations
• Knowledge of disaster recovery and business continuity plan implementation and monitoring.

Preferred Qualifications:

• Background in facilities coordination operations with multi-skilled operative support experience
• Understanding of internal financial management platforms and purchase order systems
• Experience with Key Performance Indicators (KPI) and Service Level Agreement (SLA) target achievement
• Knowledge of escalation procedures and incident reporting protocols
• Familiarity with regular management reports and project support requirements
• Understanding of premises maintenance and good working condition standards
• Experience with vendor performance inspection and quality control processes
• Background in commercial real estate facilities operations and stakeholder coordination.

Location:

On-site – Cambridgeshire, GBR

What you can expect from us:

• We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success
• Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay
• We can't wait to see where your ambitions take you at JLL.

About JLL:

We're JLL—a leading professional services and investment management firm specializing in real estate with operations in over 80 countries and a workforce of over 92,000 individuals who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we're committed to our purpose to shape the future of real estate for a better world using advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. We know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together. If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page. I want to work for JLL.