Facilities Co-ordinator - Spilsby

National Trust; Keal Cotes; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading conservation organization is seeking a Facilities Co-ordinator to ensure Lincolnshire Coast properties are well-maintained. The role includes supervising maintenance work, responding to facilities issues, and collaborating closely with teams on-site. Ideal candidates are customer-focused, organized, and comfortable in a physically active role. The position offers a dynamic environment with opportunities for development and a commitment to inclusivity.

Benefits

Substantial pension scheme of up to 10%

Free entry to National Trust places for you, a guest, and children

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Flexible working

Employee assistance programme

Free parking at most Trust places

Responsibilities

• Ensure properties operate smoothly, handling maintenance and repairs.
• Supervise contractors and respond to facilities issues.
• Build relationships with visitor-facing teams and manage day-to-day operations.

Skills

Customer focused with a positive attitude

A team player, but also can work on your own initiative

Comfortable using IT packages

Well organised and adaptable

Happy to learn new skills

Job description

Important noticeIn line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy.

We're looking for a Facilities Co-ordinator to help keep the Lincolnshire Coast properties in tiptop condition for the people who visit. You will be expected to work on some bank holidays and weekend days, depending on operational requirements. Some travel across the portfolio is also required.

What it’s like to work here

We’re embarking on our new strategy, "People and Places Thriving," with its focus on restoring nature, ending unequal access and inspiring millions. The Lincolnshire Coast is a key location for us to deliver this. The portfolio consists of a historic mansion, beautiful gardens and extensive parkland, a brand-new nature reserve, due to be fully open in 2026, a Baptist Chapel and a medieval castle and grounds. You’ll need to work across all of these locations.

• Gunby Estate, Hall and Gardens
• Monksthorpe Chapel
• Sandilands
• Tattershall Castle

Responsibilities

As Facilities Co-ordinator, you’ll be making sure that the Lincolnshire Coast Properties operate as they should, helping with maintenance and repairs (reactive, planned and preventative), and helping the property team to meet their goals by keeping standards high. Whether it’s making sure the presentation of public areas and visitor facilities, including car parks and grounds, is first class, preparing meeting rooms or co‑ordinating deliveries and collections, you’ll be working alongside other facilities and visitor operation colleagues. This is a physically active role. A typical day may be meeting several different contractors through the day, walking them to the part of the site they are working on and supervising their work, plus responding to calls from different parts of the site to check on facilities issues. You’ll help the property teams respond to day‑to‑day issues such as broken toilets, locks and signs. There will also be some requirement to undertake minor repair works on site. You’ll build and maintain good relationships with visitor‑facing teams on site, and will be comfortable responding to problems confidently and proactively. You could also be asked to be part of a duty management rota. This means being responsible on the day for the smooth running of the property during opening hours, acting as the main contact point for staff, volunteers, and visitors in case of emergency, enquiry or complaint.

Qualifications & Skills

• Customer focused with a positive attitude
• A team player, but also can work on your own initiative
• Comfortable using IT packages
• Well organised and adaptable
• Happy to learn new skills

The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever.

The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world. Its achievements have enabled the general public and the Trust’s members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement. The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Benefits

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places