Facilities Assistant (Part-Time)

JLL; England; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading facilities management firm in Yeovil is seeking a Part-Time Facilities Assistant to support front desk operations and mail logistics. You will work with a friendly team, engaging with visitors and handling general enquiries. The role requires excellent interpersonal skills and competency with Microsoft Office. This is a varied position with the possibility of covering additional hours. If you have a positive attitude and enjoy administrative tasks, we want you to join our dynamic team.

Qualifications

• Positive, can-do attitude while working in teams.
• Strong interpersonal and communication skills.
• Experience or willingness to perform physical tasks.

Responsibilities

• Greet visitors professionally and handle enquiries.
• Manage meeting room bookings and provide admin support.
• Handle incoming and outgoing mail logistics.

Skills

Team player

Excellent interpersonal skills

Service-oriented

Competent in Microsoft Office

Job description

Facilities Assistant (Part-Time) FTC 6 Months

Location: Yeovil, Somerset

Role Overview

We are seeking a proactive and approachable Facilities Assistant to join our busy and dynamic Facilities team on a part-time basis. This is a varied, hands-on, and administrative role, supporting both front desk operations and mail logistics at our Head Office in Yeovil.

You’ll work alongside two experienced Facilities Assistants as part of a collaborative and friendly team that manages all aspects of facilities operations for our client. From visitor services to logistical support, the Facilities team plays a vital role in ensuring the smooth and professional running of the office environment.

Working Hours: Monday to Friday, 09.00-13.00 (20 HOURS PER WEEK)

(Additional hours may be required to cover holidays and sickness.)

Key Responsibilities

Front Desk Operations

• Greet visitors and clients in a professional, welcoming manner.
• Handle a wide range of general enquiries confidently—in person, by phone, via Microsoft Teams, and email.
• Respond to facility-related requests and concerns from building occupants.
• Manage the electronic meeting room booking system accurately.
• Provide administrative support to the Facilities team.
• Always maintain confidentiality and professionalism.

Mail Logistics

• Efficiently receive, log, and distribute all incoming deliveries to the appropriate departments.
• Collect, prepare, and process outgoing mail and parcels using the franking machine and courier services.
• Sort and manage internal and external correspondence to ensure timely and accurate distribution.
• Monitor and maintain stock levels of stationery and clerical supplies, placing orders as needed to support business operations.

About the Team

You’ll be joining a supportive, friendly, and fast-paced Facilities team that is central to the day-to-day operations of our Head Office. The team is responsible for a wide range of services including front of house, mail logistics, building maintenance, meeting room coordination, and general facilities support.

Working closely with two other Facilities Assistants and reporting to the Facilities Manager, you’ll be part of a team that values collaboration, reliability, and excellent service delivery. We pride ourselves on being a great team to work with!

Skills, Experience & Qualifications

• A team player with a positive, can-do attitude.
• Excellent interpersonal and communication skills, with the ability to engage confidently at all levels.
• Passionate about delivering outstanding service with a smile.
• Competent in Microsoft Office applications, particularly Outlook, Word, and Excel.
• Comfortable with physical aspects of the role, including walking, standing, and light lifting.
• Experience in a similar facilities or administrative role is desirable but not essential.