Facilities Administrator

Norfolk & Waveney Enterprise Services Ltd; Gorleston-on-Sea; On-site; GBP 16,000; Part time

Job summary

A regional facilities management company in Gorleston-on-Sea is seeking a Facilities Administrator to join their team. This role requires strong administrative skills and excellent customer service abilities. The successful candidate will manage facilities requests and ensure compliance with statutory requirements. A competitive salary of £15,600 is offered, along with opportunities for professional development.

Benefits

Stakeholder pension with matched employer contributions

Qualifications

• Strong administration experience is essential.
• Excellent customer service and interpersonal skills required.
• Experience in a similar role preferred.

Responsibilities

• Administer facilities requests and upload maintenance details.
• Coordinate servicing and ensure compliance with regulations.
• Manage facilities management communication effectively.
• Deliver excellent customer service to internal and external customers.

Skills

Administration experience

Customer service skills

Interpersonal skills

Job description

Overview

An exciting position has become available for a Facilities Administrator to join our facilities team in Gorleston. The successful candidate will work 3 days per week (days to be negotiated) with a salary of £15,600.

If you are motivated, have strong administrational experience, and work well under pressure, this is the perfect opportunity for you.

Qualifications

• Strong administration experience
• Excellent customer service and interpersonal skills
• Experience in a similar role
• Desire to learn and develop in the role

Responsibilities

• Daily administration of facilities requests and uploading details of maintenance and repair works at all business centres
• Assisting with ensuring pre-arranged (PPM) / servicing in accordance with statutory requirements is commenced and completed
• Coordinating remedial repairs which may arise as a result of the PPM / servicing
• Efficiently maintaining and monitoring the facilities management e-mail account and handle incoming telephone calls from the delivery team and contractors
• Communicating with the operations team to agree convenient dates and times for contractors to attend sites
• Keeping management appraised of any issues which may arise as the result of the PPM / servicing
• Delivering excellent customer service to internal and external customers
• Stakeholder pension with matched employer contributions

Closing date: Friday 10th October 2025 | Interview date: Friday 24th October 2025

View more opportunities to join the team here