F&B Host: Elevate Guest Experience & Reservations

The Lowry Hotel; Salford; On-site; GBP 20,000 - 25,000; Full time

Job summary

An iconic five-star hotel in Salford is seeking a Food & Beverage Host to enhance their renowned service culture. The successful candidate will manage guest flow, seating, and ensure a memorable dining experience at The River Restaurant. Applicants should have experience in busy restaurants, excellent communication skills, and must be flexible with working hours. This role offers unique benefits including discounts and uniform provisions.

Benefits

Uniform and meals on duty provided

Discounts on rooms and food

Access to online training

Death in service benefit

Qualifications

• Ability to manage guest flow and seating arrangements.
• Capability to handle guest enquiries and reservations professionally.
• Well presented and proactive manner.

Responsibilities

• Welcome and seat guests professionally.
• Manage reservations and coordinate with restaurant and bar teams.
• Anticipate guest needs and assist with special requests.

Skills

Previous experience in a busy restaurant environment

Exceptional communication skills

Interpersonal skills

Organisational skills

Ability to remain composed during busy periods

Tools

OpenTable

ResDiary

Job description

An iconic five-star hotel in Salford is seeking a Food & Beverage Host to enhance their renowned service culture. The successful candidate will manage guest flow, seating, and ensure a memorable dining experience at The River Restaurant. Applicants should have experience in busy restaurants, excellent communication skills, and must be flexible with working hours. This role offers unique benefits including discounts and uniform provisions.