Eye Care Retail Assistant — Training, Discounts & Growth

Boots; Luton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail chain is seeking a Retail Assistant in Luton. In this role, you will interact with customers, assisting with their eyewear needs and ensuring a high level of service. Responsibilities include ordering and dispensing glasses, supporting eye-tests, and maintaining shop standards. Ideal candidates will have a passion for customer care and a desire to learn. This position offers various employee benefits including quarterly bonuses, discounts, and career development opportunities.

Benefits

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career development opportunities

Flexible benefits scheme

Access to free counselling and support

Qualifications

• Experience in a retail or clinical environment is preferred.

Responsibilities

• Build relationships with customers.
• Order, dispense, and collect glasses and contact lenses.
• Support with eye-tests and pre‑screening activities.
• Provide aftercare support.
• Complete operational and administrative tasks.
• Maintain shop floor standards.

Skills

Passion for customer care

Desire to learn

Job description

A leading retail chain is seeking a Retail Assistant in Luton. In this role, you will interact with customers, assisting with their eyewear needs and ensuring a high level of service. Responsibilities include ordering and dispensing glasses, supporting eye-tests, and maintaining shop standards. Ideal candidates will have a passion for customer care and a desire to learn. This position offers various employee benefits including quarterly bonuses, discounts, and career development opportunities.