Extra Care Officer

Birmingham City Council; Birmingham; On-site; GBP 34,000 - 42,000; Full time

Job summary

A local government authority in Birmingham is looking for an Extra Care Officer to manage housing and support services for tenants. You will conduct visits to improve the health and wellbeing of older individuals and those with disabilities, ensuring effective service delivery through collaboration with care staff. The role requires strong interpersonal skills and a commitment to supporting independent living.

Qualifications

• Enthusiastic person with good interpersonal skills.
• Experience in managing housing and providing support.
• Understanding of health and wellbeing practices.

Responsibilities

• Manage allocations, lettings, and repairs for tenants.
• Conduct face-to-face visits to improve health and wellbeing.
• Collaborate with care staff for service delivery.

Skills

Interpersonal skills

Ability to support individuals

Team collaboration

Job description

Extra Care Officer

Permanent

Grade 4 - £34,434 - £41,771

Working 36.5 hours per week

We are a Living Wage Employer, and all our roles will be paid as such where the pay scales are below the Living Wage rate.

Consultation grade - subject to formal evaluation under the Pay Equity Review

About the role

This is an exciting opportunity to work for City Housing alongside care providers. For the role of an Extra Care Officer, we are seeking an enthusiastic person with good interpersonal skills and abilities that can meet our person specification to the job role.

The post holder will manage all aspects of housing including allocations, lettings, repairs, delivery of individual support and wellbeing to tenants. You will conduct face-to-face visits, in citizens homes, to improve the health and wellbeing of tenants and applicants with an aim for older people and those with disabilities to achieve their goals, to be resilient and lead happy and healthy lives in a sheltered environment. This could include work on conditions of tenancy, anti-social behaviour, debt advise, benefit advise, or activity organising and encouragement as a few examples.

Our aim is that people live independently, with support from multiple agencies as required and you will work closely with Care staff in the building to ensure service delivery of individuals package of care.

Building management and Health & Safety is also an integral part to the role and working jointly with other services to ensure these are met. You will also be involved in training to visitors and other workers within the building.

This is an office-based role, and you will be part of a supportive team that provides a service to 4 Extra Care schemes across the City so you will be required to cover Citywide for colleagues as required.

For any informal enquires please contact: [e-mail] quoting reference 3344

Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words.

Unfortunately, we cannot consider any applications without a CV and Personal Statement attached.

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered.

We welcome applications from people with caring responsibilities and flexible working options will be considered.

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Job Description and Person Specification – GR4 - RM-00036636-Extra Care Officer-Job Description.pdf

We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.

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