Expression of Interest Adviser

Seetec; Remote; GBP 28,000 - 35,000; Full time

Job summary

A community-focused organization is seeking a compassionate Expression of Interest Adviser to support individuals on their journey to employment. This remote role involves conducting assessments, communicating empathetically, and building referral pathways. Candidates should possess strong knowledge of the local labor market and experience with individuals facing complex needs. The organization offers a supportive environment with several benefits, including annual leave and health insurance.

Benefits

25 days annual leave + Bank Holidays + Birthday Day off

2 Volunteer Days

Company Pension Scheme - 5% Employee 5% Employer

Health Insurance Allowance

Employer Paid Healthcare Cash Plan

Annual Pay Review

Enhanced Maternity/Adoption and Paternity Pay

Free access to BenefitHub

Refer a Friend Scheme

Qualifications

• Good working knowledge of the local labour market in specified locations.
• Experience with individuals with multiple and complex needs, especially learning disabilities.
• Fully IT literate with Microsoft Office 365 and modern digital technologies.
• Experience working in a target-driven environment.
• Ability to deliver services meeting quality standards.

Responsibilities

• Receive and respond to expressions of interest from individuals and referral partners.
• Conduct initial eligibility checks and assessments.
• Provide compassionate communication to support decision-making.
• Ensure accurate handover of referrals to Employment Specialists.
• Support development of referral pathways with partners.
• Represent the programme at outreach events.

Skills

Knowledge of local labour market

Experience working with people with complex needs

IT literacy, including Microsoft Office 365

Experience in target-driven environments

Job description

Are you passionate about helping people overcome barriers to employment? Do you thrive in a frontline role where empathy, organisation, and community engagement are key? If so, we’d love to hear from you!

We’re looking for a proactive and compassionate Expression of Interest Adviser to join our Connect to Work programme. This vital role is the first point of contact for individuals seeking support, ensuring a smooth and effective journey into employment services.

You’ll play a pivotal role in managing incoming referrals, conducting initial eligibility and needs assessments, and providing clear, compassionate communication to potential participants, while ensuring timely handovers to Employment Specialists. The role also involves building and maintaining effective referral pathways with community organisations, health services, and statutory partners; representing the programme at outreach events; maintaining accurate records in line with GDPR and safeguarding standards; and supporting internal reporting processes to identify opportunities for continuous improvement.

We’re seeking a candidate with experience supporting individuals with complex needs, particularly those with learning disabilities, who also brings strong knowledge of the local labour market, a proven track record of meeting performance targets, and a genuine commitment to inclusion, recovery, and employment as a health intervention.

Help us empower local initiatives that change lives.

Benefits

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Company Pension Scheme - 5% Employee 5% Employer
• Health Insurance Allowance
• Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Pay Review
• Enhanced Maternity/Adoption and Paternity Pay Arrangement
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver Commuter Tickets
• Refer a Friend Scheme

Application

Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 208282 .

Company Information

Seetec Group is an employee‑owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our Employee Owners. People are at the front, centre and heart of every service we provide and each decision we make.

Location

This is a remote role but you will be expected to be able to travel to Westminster/Camden/Lambeth/Royal Boroughs of Kensington & Chelsea.

Hours

37 hours a week. Monday to Thursday 8.30 am to 5 pm, Friday 8.30 am to 4.30 pm

Closing Date

1 January 2026

Key Responsibilities

• Receive and respond to expressions of interest from individuals and referral partners.
• Conduct initial eligibility checks and triage assessments, ensuring alignment with programme criteria.
• Provide clear, compassionate communication to potential participants, supporting informed decision‑making.
• Ensure accurate and timely handover of eligible referrals to Employment Specialists.
• Collaborate with the Partnership Manager to identify and engage new referral sources.
• Support the development and maintenance of referral pathways with community organisations, health services, and statutory partners.
• Represent the programme at outreach events, job fairs, and community forums to raise awareness and build trust.
• Maintain accurate records of referral activity, triage outcomes, and partner engagement using programme systems.
• Ensure all data handling complies with GDPR, safeguarding, and IPS fidelity standards.
• Contribute to internal reporting and performance monitoring, identifying trends and opportunities for improvement.
• Actively promote Connect to Work through targeted outreach and engagement activities.
• Champion the programme’s values, including inclusion, recovery, and employment as a health intervention.
• To undertake any other duties, as required, appropriate to the post.

Skills and Experience

Essential

• A good working knowledge of the local labour market in the specified geographical locations.
• Experience of working with people with multiple and complex needs, in particular those with learning disabilities.
• Fully IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams.
• Experience of working in a target‑driven environment.
• Experience of delivering services to meet contractual and quality standards.

Desirable

• Knowledge of the employability industry and/or knowledge of the recruitment industry.
• Understanding of Supported employment Opportunities and associated frameworks (IPS/SEQF).
• Experience of working with people in ‘advice & guidance’ environments.
• Full driving licence to enable deployment across a specified geographical area (region), when required.