Express Service Field Coach — Fixed Operations

MSX International Inc.; Remote; GBP 50,000 - 65,000; Full time

Job summary

A global operational excellence firm seeks a Hyundai Fixed Operations Field Specialist to drive customer satisfaction and operational efficiency across dealerships. Your role includes coaching dealer teams and implementing Express Service strategies to enhance throughput and revenue. Ideal candidates will have 3-5 years in automotive Fixed Operations and strong analytical and communication skills. This position requires extensive travel across the assigned territory to maximize impact and deliver results.

Qualifications

• 3-5 years in automotive Fixed Operations with Express Service background.
• Proven ability to influence dealership personnel.
• Comfortable interpreting KPIs and Repair Order data.

Responsibilities

• Guide dealerships through installation and growth of Express Service.
• Empower dealerships to leverage Express Service.
• Develop action plans to improve efficiency.

Skills

Coaching and training dealership personnel

Analytical skills

Communication skills

Organizational skills

Self-motivation

Proficiency with Microsoft Office Suite

Education

College degree or working toward one

Job description

A global operational excellence firm seeks a Hyundai Fixed Operations Field Specialist to drive customer satisfaction and operational efficiency across dealerships. Your role includes coaching dealer teams and implementing Express Service strategies to enhance throughput and revenue. Ideal candidates will have 3-5 years in automotive Fixed Operations and strong analytical and communication skills. This position requires extensive travel across the assigned territory to maximize impact and deliver results.