Experienced Healthcare Assistant (HCA)

NHS; Peterborough; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent healthcare organization is seeking to fill a full-time, permanent role in Peterborough. The position involves supporting the efficient operation of the practice, delivering healthcare to patients, and performing responsibilities such as administering vaccinations, managing drug stocks, and communicating effectively with teams. Ideal candidates will have relevant qualifications and experience in healthcare settings. This role offers various benefits including NHS discounts and employee recognition rewards.

Benefits

Free parking

Access to NHS discounts

Employee recognition rewards

Eye test vouchers

Staff training programme

NHS pension scheme

Monthly team meetings

Free tea & coffee

NHS continuous service holiday entitlement honoured

Qualifications

• Right to work in the UK.
• Experience in a general practice, hospital, or nursing home.
• Knowledge of long-term conditions.

Responsibilities

• Communicate effectively with patients and colleagues.
• Manage vaccine and drug stock control.
• Administer vaccinations and health checks.

Skills

Phlebotomy

Communication

Patient care

Health promotion

Education

Care Certificate or relevant NVQ qualification

Qualified to NVQ level 3

Tools

SystmOne

Job description

Job Summary

An exciting opportunity with Thomas Walker Westgate Healthcare. Join our team to support the efficient operation of the Practice and deliver health care support to patients.

Responsibilities

• Communicate effectively with patients, colleagues, and multidisciplinary teams, respecting ethical and professional boundaries.
• Maintain personal development through reflective practice, mandatory training, and clinical supervision.
• Follow health, safety, and infection control procedures, including managing emergency situations and reporting risks.
• Manage vaccine and drug stock control, ensuring compliance with cold chain and safe storage requirements.
• Act as a chaperone and support minor surgery procedures.
• Undertake and record clinical observations, investigations, and assist with specific tasks such as ear care, wound care, and spirometry after relevant training.
• Administer vaccinations and Vitamin B12 injections following appropriate training and protocols.
• Promote health screening, health promotion, and public health initiatives including lifestyle advice, smoking cessation, and disease prevention.
• Recognise and respond to mental health, dementia, and safeguarding issues, referring to senior staff as appropriate.
• Support men's and women's health through health checks, opportunistic screening, and promoting awareness.
• Assist in managing long-term conditions such as diabetes, COPD, asthma, hypertension, and cardiovascular disease, supporting monitoring and patient education.
• Maintain accurate records and comply with data protection, confidentiality, and Caldicott guidelines.
• Participate in clinical audits and service improvements.

Qualifications

• Right to work in the UK.
• Care Certificate or relevant NVQ qualification.
• Experience working within a general practice, hospital or nursing home setting.
• Competent in phlebotomy, ECG recording, blood pressure monitoring, urinalysis testing and routine health measurements.
• Experience administering flu vaccinations and B12 injections.
• Knowledge of long-term conditions.
• Experience using SystmOne (desirable).
• Qualified to NVQ level 3 (desirable).
• Qualified in phlebotomy (desirable).

Benefits

• Free parking.
• Access to NHS discounts.
• Employee recognition rewards.
• Eye test vouchers.
• Staff training programme.
• NHS pension scheme.
• Monthly team meetings.
• Free tea & coffee.
• NHS continuous service holiday entitlement honoured.

Location and Working Pattern

Princes Street, Peterborough, PE1 2QP. Full‑time permanent role.

Application

Please apply early. The advert may close at any time once a suitable candidate is identified. We aim to interview and appoint before the end of January 2026.