Experience Researcher: User Insights & Strategy

IBM; Leicester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading technology company in Leicester is seeking an Experience Consultant to lead research efforts and guide the design of engaging digital experiences. Responsibilities include planning and executing various research studies, collaborating with designers and developers, and mentoring junior researchers. Candidates should have extensive experience in research methodologies, strong analytical skills, and a passion for user-centered design. This role offers opportunities for professional growth in a dynamic environment.

Benefits

Training opportunities

Promotion opportunities

Diversity & Inclusion initiatives

Work-life balance support

25 days holiday plus public holidays

Private medical, dental & optical cover

Group personal pension plan

Qualifications

• Extensive experience with various research methodologies and tools.
• Strong analytical and communication skills.
• Passion for user‑centered design and understanding of user needs.
• Experience in Agile product development lifecycle.
• Proficiency in qualitative user research methods.
• Ability to manage multiple research projects.

Responsibilities

• Lead the planning and execution of research studies.
• Design and facilitate workshops and focus groups.
• Analyze research data and communicate findings.
• Collaborate with cross-functional teams.
• Mentor junior researchers.

Job description

A leading technology company in Leicester is seeking an Experience Consultant to lead research efforts and guide the design of engaging digital experiences. Responsibilities include planning and executing various research studies, collaborating with designers and developers, and mentoring junior researchers. Candidates should have extensive experience in research methodologies, strong analytical skills, and a passion for user-centered design. This role offers opportunities for professional growth in a dynamic environment.