Expansion Account Manager — AI Data Platform (UK/EU)

Encord; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading AI infrastructure company in London is seeking an Account Manager to enhance customer relationships and drive growth among strategic UK and European accounts. The ideal candidate will have over 2 years in B2B SaaS account management, a strong ability to engage technical stakeholders, and proven experience managing sizable accounts. This role offers a competitive salary, commission, and benefits in a dynamic and fast-growing environment.

Benefits

Competitive salary

Commission and equity

25 days annual leave

Company lunches twice a week

Qualifications

• 2+ years in account management or customer success in B2B SaaS.
• Experience managing mid–large ACV accounts ($50k–$250k+).
• Ability to engage confidently with technical stakeholders.

Responsibilities

• Own and grow a portfolio of UK/EU customer accounts.
• Build trusted relationships with ML, data, and engineering stakeholders.
• Drive upsells and multi-team rollouts across existing accounts.

Skills

Account management

Relationship building

Technical engagement

Problem solving

Revenue expansion

Tools

HubSpot

Salesforce

Job description

A leading AI infrastructure company in London is seeking an Account Manager to enhance customer relationships and drive growth among strategic UK and European accounts. The ideal candidate will have over 2 years in B2B SaaS account management, a strong ability to engage technical stakeholders, and proven experience managing sizable accounts. This role offers a competitive salary, commission, and benefits in a dynamic and fast-growing environment.