Exeter Retail Supervisor - Lead, Coach & Drive Sales

Charles Tyrwhitt; Exeter; On-site; GBP 25,000 - 30,000; Full time

Job summary

A clothing retail company is seeking a Supervisor for their new store in Exeter. The role includes leading a sales team to achieve high performance, ensuring excellent customer service, and managing daily operational tasks. Candidates must possess prior retail supervisory experience and a passion for customer service. This is a 40-hour contract with flexible scheduling. Employees enjoy a bonus scheme, uniform allowance, and professional development through training programs.

Benefits

Excellent bonus scheme

Uniform allowance

Cycle to work scheme

Team building events

Professional development opportunities

Qualifications

• Previous experience in a retail position at Supervisor or Key Holder level is essential.
• Genuine passion for delivering outstanding customer service is essential.
• Experience in managing stock, operations, and visual merchandising is highly desirable.
• Proven ability to consistently prioritize customer service while achieving excellent sales results.
• Experience with coaching and training individual KPI performance.

Responsibilities

• Coach and motivate the sales team to exceed targets and deliver customer service.
• Assist with managing operational, compliance, and admin tasks.
• Adhere to company policy and Health and Safety guidelines.

Skills

Customer service passion

Retail experience

Stock management

Coaching and training

Sales achievement

Job description

A clothing retail company is seeking a Supervisor for their new store in Exeter. The role includes leading a sales team to achieve high performance, ensuring excellent customer service, and managing daily operational tasks. Candidates must possess prior retail supervisory experience and a passion for customer service. This is a 40-hour contract with flexible scheduling. Employees enjoy a bonus scheme, uniform allowance, and professional development through training programs.