Executive Assistant to CEO, Business & Commercial Banking

Lloyds Banking Group; City of Westminster; On-site; GBP 80,000 - 110,000; Full time

Job summary

A leading banking institution in the United Kingdom seeks an experienced professional to lead the Executive office and provide direct support to the CEO of Business and Commercial Banking. Your role will involve managing key strategic initiatives, preparing reports for senior committees, and engaging with high-level stakeholders. The ideal candidate will have a deep commercial understanding of banking, strong analytical skills, and a passion for impactful change.

Benefits

Generous pension contribution of up to 15%

Annual performance-related bonus

Share schemes including free shares

30 days holiday, plus bank holidays

Wellbeing initiatives and parental leave policies

Qualifications

• Deep understanding of the Business & Commercial Banking sector.
• Adherence to regulatory conduct standards and corporate governance.
• Ability to make sound decisions balancing short-term and long-term needs.
• Strong commitment to ethics and collaboration.
• Resilience and drive to inspire others.

Responsibilities

• Prepare and present reports for senior committees.
• Manage the end-to-end BCB Executive Committee operations.
• Engage with senior key customers and stakeholders.
• Champion and pursue opportunities for change.
• Lead special projects aligning with group strategy.

Skills

Data and analytical capabilities

Strong interpersonal skills

Collaboration and relationship-building

Understanding of corporate governance

Passionate about making a difference

Job description

This is an outstanding opportunity to lead the Executive office and provide direct support to our CEO, Business and Commercial Banking (BCB) in all matters relating to the CEO. You'll play a vital role to influence key internal and external customers, deputise for senior colleagues and contribute to the broader BCB strategy, goals and business decision making of the area.

• Prepare, analyse, review, brief and present a range of sophisticated reports and papers typically for the Board, Group Executive Committee or other senior committees, where appropriate investigating issues and solutions with the relevant business areas.
• Handle the operation of the GEC, Board and Group Risk Committees BCB updates, writing and reviewing Executive and Board papers. Own monthly BCB Business Review & Support Meeting (BRSM), including agenda setting with CEO and writing and formulating multiple clear and succinct updates for Group CEO.
• Run the end to end BCB Executive Committee, including forward agenda setting with CEO and ensuring papers are clear and succinct with alignment to strategy and objectives. Lead BCB offsites 3-4 times every year. Work closely with the BCB Senior Leadership Team (BCB SLT) for smooth operation of BCB and ensure that the CEO BCB is promptly updated of key issues and opportunities. Act on behalf of the Executive on specific issues or committees/project teams where duly authorised.
• Undertake specific research on a wide range of subject matter, recommending/actions where appropriate as directed by the Executive.
• Engage senior key customers including the Group Chief Executive Office, BU offices and other Group functions to stay on top of emerging matters and ensure BCB is appropriately represented and responsive to matters arising.
• Champion and find opportunities for any change that will enhance colleague engagement, continuous improvement, particularly as these relate to efficient and effective governance of the BCB Business Unit.
• Build and maintain external and internal networks in order to influence the strategic agenda, identify and enhance business operations and build our profile.
• Liaison with Group Corporate Affairs to plan, co-ordinate and deliver both internal and external conferences, produce speeches, presentations and communications activities, cascades and events, ensuring appropriate messages are aligned to business strategy and communicated to key audiences/colleagues in area as necessary. Ensuring CEO has regular drumbeat of activity both with colleagues and customers, encompassing variety of BCB teams and customer interactions.
• Lead and/or direct 'special projects' ensuring alignment with Group and business strategy. Lead, alongside People and Chief Operating Office, the performance management framework for BCB CEO LT.
• Organise the efficient day to day running of the Executive Office in conjunction with the PA in line with team needs and priorities, working closely with BCB, Group CEO and wider GEC offices. Screen incoming information and communications including complaints directed to the Executive, responding, rerouting, prioritising as appropriate.
• Maintain compliance with SMR and Group policies and standards, including the management of the Executive Office Shared drive to reflect decisions and records.
• Ensure compliance with instructions, procedures, and guidelines together with all relevant regulatory and statutory requirements to protect the bank's business at all times.
• Support the BCB CEO or equivalent in managing the office, maintaining records, and following the Executive Handbook, Group policies, and standards.

Why Lloyds Banking Group

We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

What You'll Need

• Deep commercial understanding of the Business & Commercial Banking business with strong data and analytical capabilities able to translate complex financial information into insight and executable plans.
• Compliance with the regulatory system: high standards of conduct and behaviour, especially with regards to the interests of customers; and adherence to colleague fitness and propriety requirements; understanding of the importance of documentary evidence for key decisions. Responsible delegation of responsibility; understanding of corporate governance.
• Makes sound decisions; balances short‑term needs and long‑term goals, takes account of the CEO and wider customer agenda but knows the right thing to do, sets clear overall direction with simplicity and handles ambiguity.
• Emphasis on collaboration, shows a strong commitment to professional ethics and serving the Group and society. Actively collaborates with customers partners, and team members, such as peers, customers, and regulators. Possesses effective and concise interpersonal skills. Strong background of forming relationships and gaining trust at the most senior levels of leadership. Gains people's commitment; knows self deeply and creates a complementary team, understands impact on others and influences well, generates understanding and commitment from others, builds trust and collaborative relationships through honest and open dialogue and makes time to mentor and develop others.
• Passionate about making a difference! Relentlessly overcomes obstacles, has drive and determination to succeed, creates innovation, confidence in own abilities, resilient and energetic!
• Uses analytical tools and techniques, supported by comprehensive business experiences, to formulate and define business plans and strategies to support the CEO.
• Has a comprehensive understanding of the Group's overall aims, structure policies and culture together with a detailed knowledge of the policies, operations, systems and key strategies in own business unit.

Our Commitment to Inclusion

We are committed to inclusiveness and celebrate diversity in all its forms. We especially welcome applications from under‑represented groups. We are disability confident and offer reasonable adjustments to recruitment processes.

Benefits

• A generous pension contribution of up to 15%
• An annual performance‑related bonus
• Share schemes including free shares
• Benefits adaptable to your lifestyle, such as discounted shopping.
• 30 days holiday, with bank holidays on top.
• A range of wellbeing initiatives and generous parental leave policies.

This is a once‑in‑a‑career opportunity to help shape your future as well as ours. Join us and grow with purpose.