Executive Assistant

London Borough of Richmond upon Thames; London; Hybrid; GBP 38,000 - 48,000; Full time

Job summary

A London local government authority is seeking a highly skilled Executive Assistant to provide vital support to the Chief Executive and Deputy Chief Executive. The candidate will manage complex administrative tasks and maintain confidentiality while working across two locations in a fast-paced environment. Ideal applicants should have a strong administrative background, excellent communication skills, and proficiency in Microsoft Office, along with a commitment to serving the public sector.

Benefits

40 days annual leave (including Bank Holidays)

Flexible working

Generous pension plan

Qualifications

• Recent experience in an administrative/support role.
• Strong focus on customer care and diplomacy.
• Ability to draft responses in Plain English.

Responsibilities

• Provide inbox and diary management.
• Support the Chief Executive and Deputy Chief Executive.
• Act as a primary point of contact for stakeholders.

Skills

Administrative support

Diary management

Customer care

Microsoft Office proficiency

Job description

Overview

Executive Assistant
£38,976 - £47,229
Permanent
Full Time
Wandsworth, Richmond & Hybrid

About The Role

Richmond and Wandsworth Councils are looking for an experienced, highly talented and motivated Executive Assistant to support our Chief Executive and Deputy Chief Executive, working jointly for our two highly performing London councils. You'll work closely with the Head of the Chief Executives Office, senior officers, and councillors across the council, and see first-hand how the organisation runs at the highest level. The successful applicant will have the opportunity to work across two councils, providing professional administrative and operational support. You will manage highly sensitive information and a range of complex administrative and executive support tasks. This is a fast-paced environment, and the successful applicant will be joining the councils at an exciting time. The successful candidate will be expected to work flexibly across two locations (Wandsworth Town Hall and Richmond Civic Centre) and, due to the nature of the role, maintain a high level of office visibility.

Your Role

You will need to be an administrator who is innovative, resourceful, adaptable, enthusiastic, and able to demonstrate a strong commitment to executive administration. You will draw on your knowledge and experience to communicate effectively, demonstrate exceptional organisational skills, and maintain meticulous attention to detail. Your role will involve building relationships across the organisation at all levels and you will need to be proficient in Microsoft Office.

Key Responsibilities

• Provide inbox and diary management.
• Provide support to the Chief Executive and Deputy Chief Executive across a wide range of administrative tasks.
• Serve as a primary point of contact to all stakeholders on matters pertaining to the office.
• Carry out duties with complete discretion and a high regard for confidentiality.

Other Responsibilities

• Provide reports for the Chief Executive as required.
• Support and attend meetings, recording key actions and following up on behalf of the Chief Executive.

Undertake any other appropriate duties as required to support the service.

Essential Qualifications, Skills And Experience

• Recent experience in an administrative/support role, developing office procedures and managing paper and electronic records; experience of complex diary management.
• Strong focus on customer care, displaying tact, diplomacy and resilience when dealing with difficult situations and always projecting a confident and professional image.
• Good understanding of how local government works and the key issues facing local government.
• Ability to draft responses using Plain English to complaints, letters, enquiries and requests without instruction on every occasion, using common sense and initiative, thinking ahead and anticipating needs and potential problems.
• Ability to work independently and flexibly with limited supervision and to engage well with others.

Closing Date: 5th October 2025
Shortlisting Date: Week Commencing 6th October 2025
Interview Date: 14th or 15th October 2025

For an informal conversation in relation to the role please contact the recruitment team. We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.

Equal Opportunities and Safeguarding

Richmond & Wandsworth Better Service Partnership are committed to inclusive recruitment practices and promoting equality and diversity. We are a Disability Confident employer. If you require reasonable adjustments throughout the recruitment and selection process, please let us know. We are committed to safeguarding and promoting the welfare of children and vulnerable adults; some posts may be exempt under the Rehabilitation of Offenders Act 1974 and appointment may be conditional on a satisfactory DBS check. This campaign is anonymised.

Benefits

We offer a wide range of benefits to attract, develop, and reward our employees, including 40 days annual leave (including Bank Holidays), flexible working, and a generous pension plan.