Executive Assistant

MTVH; Greater London; Hybrid; GBP 44,000 - 47,000; Full time

Job summary

A leading housing organization is looking for an Executive Assistant to support its Executive Office. This full-time position offers a chance to work in a hybrid model. Responsibilities include providing administrative support, managing executive meetings, and handling communication with senior stakeholders. The ideal candidate will have experience at the Director level, proficient time management, and excellent communication skills. Competitive salary with various benefits including leave and pension schemes.

Benefits

28 days annual leave plus 8 bank holidays

Life assurance cover 3 x your salary

Enhanced pension with matched contributions up to 9%

Employee Assistance Programme

Access to extensive learning and training opportunities

Qualifications

• Extensive experience supporting at Director level.
• Accurate minute taking at the C-Suite level.
• Experience in governance or compliance is an advantage.

Responsibilities

• Provide administrative and secretarial services to the CEO and EA.
• Service Executive Team meetings and manage action logs.
• Handle diary management and travel arrangements for the CEO.

Skills

Excellent written and spoken English

High levels of IT literacy

Time management skills

Strong communication skills

Relationship building

Tools

Word

Excel

PowerPoint

Project

Job description

Executive Assistant to the Executive Office

Full-time, 6-month Fixed-term contract with potential to extend (37.5 hours)

Salary: £44,023 - £46,340

Location: Farringdon, London. This role is suitable for hybrid working.

The role: This is an ideal development opportunity for an experienced EA to support the MTVH’s Executive Office. In this role you will provide administrative, secretarial and project support to the Executive Assistant to the CEO and the Chief Executive, and often be the first point of contact for other Directors, Senior Management, and external stakeholders. Essential to this role is the facilitation and accurate minute taking of the Executive Team meetings, and management of related actions to ensure governance compliance.

Responsibilities

• Provide day-to-day administrative and secretarial services to the CEO and EA, prioritising as appropriate.
• Service Executive Team meetings: draft agendas alongside the CEO and other EDs, collate reports and papers, distribute papers, minute the meetings and write up the minutes for CEO review, prepare, disseminate and manage action log, liaise with other EAs to ensure that actions are prioritised and the deadlines are reflected in the EDs’ calendars.
• Handle diary management and travel arrangements for the CEO and Chair.
• Provide effective management of the CEO’s email inbox, ensuring that communications are attended to in due time and delegated to the correct colleagues as required.
• Draft correspondence for CEO’s approval.
• Liaise with the Chair and Board members.
• Process invoices, procurement requests and other financial transactions relating to the CEO Office.
• Coordinate executive team events and communications as appropriate.
• Liaise with external stakeholders including the Regulator, Government Agencies and Members of Parliament.
• Refer MP and Councillors’ enquiries and customer complaints addressed to the CEO as appropriate, working with the Service Improvement Team and other senior colleagues.

About you

To be successful in this role you must be able to demonstrate extensive experience of supporting at Director level, accurate minute taking and adept facilitation of meetings at the C‑Suite level. The successful candidate must demonstrate a track record in managing action logs and forward planners with precision. Previous experience in governance or compliance will be considered a significant advantage. Knowledge of Social Housing would be advantageous.

We will be looking for you to demonstrate in your application and through the interview process:

• Excellent written and spoken English, highly numerate with the ability to interpret complex data.
• High levels of IT literacy and numeracy, including Word, Excel, PowerPoint, Project.
• First-class time management skills, being able to prioritise and delegate (often to more senior colleagues – Executive Team).
• The ability to develop and maintain positive relationships with colleagues.
• Strong communication skills, experience of managing senior internal and external stakeholders.
• Be able to confidently navigate through ambiguous situations while handling highly confidential and sensitive data.

Interview Diary Dates

First Stage Teams interviews to take place week commencing Monday 12 January 2026.

Second Stage in-person Interview will follow.

Please note: we do not currently offer visa sponsorship.

What’s in it for you

• 28 days annual leave plus 8 bank holidays (pro rata for part time) per year.
• 2 volunteering days per year for things like helping out in local communities.
• An additional ‘Beliefs day’ once a year to have an extra a day off.
• Supported family friendly approach with extended parental leave.
• Enhanced pension with matched contributions of up to 9%.
• Option to buy or sell up to 5 days annual leave per year.
• Life assurance cover 3 x your salary.
• Cycle2work scheme.
• Hybrid Working – Dependent on job role and department.
• Health cash plan scheme for your everyday healthcare needs which you can add your family members too.
• Tenancy deposit – interest free loan to help with rental deposits and season Ticket loan.
• Access to extensive learning and training opportunities with Wisebox platform.
• Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues.
• Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support.
• Employee Assistance Programme – We are committed to the wellbeing of our colleagues and support this as an organisation.

About us

We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH.

Learn more about our benefits and organisation by viewing our attached document.

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non‑inclusive behaviours and to be mindful of their own and other’s wellbeing.

We provide a platform of Network groups for employees to share views, tell us what we’re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued.

Our Networks groups

• Gender
• Ethnicity
• LGBTQ+
• Disability

Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

Benefits Digital Booklet

For a full breakdown of company benefits, please see the attached Benefits Digital Booklet.