Executive Assistant

Disney Parks and Resorts; Greater London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading entertainment company in Greater London is seeking an Executive Assistant. The role involves managing day-to-day operations and building strong relationships with executives. Candidates must have experience supporting senior-level directors, excellent communication skills, and the ability to handle confidential information. This position offers 25 days of annual leave, private medical insurance, and free park entry among other perks. Strong organizational skills and multitasking abilities are essential.

Benefits

25 days annual leave

Private medical insurance & dental care

Free Park Entry

Disney Discounts

Excellent parental and guardian leave

Qualifications

• Significant experience supporting a Director or above.
• Complete reliability in handling confidential information.
• Flexibility in schedule with occasional extra time.

Responsibilities

• Manage day-to-day operations for the leaders supported.
• Build relationships with leaders and colleagues.
• Draft letters and emails on behalf of your leaders.

Skills

Excellent written and verbal communication skills

Ability to multitask

Mastery of Microsoft Office programs

Strong organizational skills

Knowledge of SAP, SharePoint, Concur

Calm demeanor under pressure

Job description

Job Summary

Are you a natural organizer who thrives under pressure? Do you have experience supporting high-level executives and a passion for Disney? If so, the Executive Assistant position at Disney Cruise Line within The Walt Disney Company might be perfect for you.

Every day as an Executive Support Professional is different! You'll be part of a dynamic, fast‑paced team that supports the design, construction, and maintenance of our cruise vessels, working alongside some of the most creative and intelligent people in the industry. Join us - apply today!

This role will require you to be onsite 4 days a week.

What You Will Do

• Manage day‑to‑day operations for the leader(s) you support, including expense reports, travel planning, phone messages, and calendar management.
• Build strong relationships with leaders and colleagues, serving as the "face" of your executive(s) and reflecting professionalism, loyalty, and a positive attitude.
• Create multi‑city travel itineraries, considering time zones, weather delays, traffic, and fatigue levels.
• Review your leader's schedule to ensure time for thinking and travel between meetings. Prioritize meetings based on the day's priorities, schedule conference rooms, meetings, and video chats, and adapt to emergencies and reschedule as needed.
• Draft letters and emails on behalf of your leaders.
• Act as the "casual buyer" for office supplies, managing purchase orders and vendor contracts.
• Prepare regular reports and summaries, taking ownership of specific tasks.
• Collaborate on projects by conducting research, writing, and fact‑checking.
• Use Disney internal software (e.g. SVAM) to submit access for engineers and Cast Members on ships, and confirm repairs with the Staff Captain. Ensure vendor details on the system are accurate, maintaining confidentiality at all times.
• Book cabins for Cast Members on ships, providing all necessary details.

Required Qualifications & Skills

• Significant experience supporting a Director or above
• Excellent written and verbal communication skills
• Ability to multitask and prioritize deadlines and deliverables
• Mastery of Microsoft Office programs, with skills in SAP, SharePoint, and Concur
• Calm and steady demeanour to handle unexpected situations
• Confidence to learn new programs as needed
• Complete reliability in handling confidential information
• Desire to be genuinely helpful to leaders and colleagues, going the extra mile to build strong relationships
• Flexibility in your schedule - while we value work/life balance, occasional extra time may be needed
• Strong organizational skills and attention to detail

The Perks

• 25 days annual leave
• Private medical insurance & dental care
• Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
• Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
• Excellent parental and guardian leave
• Employee Resource Groups - WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

About Disney Cruise Line

A leader in the cruise industry, Disney Cruise Line provides a setting where families can reconnect, adults can recharge and children can experience all the magic that Disney has to offer. Guests can sail out of ports around the world on exciting itineraries to the Caribbean, Bahamas, Alaska and Europe, among others. Aboard our growing fleet of ships and Disney's island destinations in The Bahamas, our exceptional crew and cast members provide legendary Disney service and enchanting entertainment to our guests that only Disney can deliver.

About The Walt Disney Company

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world‑class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Magical Cruise Co., Ltd , which is part of a business we call Disney Cruise Line.

Magical Cruise Co., Ltd is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.