Exams Administrator

Gordon Yates Recruitment Consultancy; City Of London; Hybrid; GBP 26,000 - 30,000; Full time

Job summary

A recruitment consultancy is seeking an Exams Administrator for a hybrid role in London. This position involves supporting exam administration, coordinating onboarding sessions, and managing communications. Candidates should have strong communication skills, attention to detail, and experience with meeting booking software. This is a full-time, temp-perm position with a competitive salary range of £26,869 - £29,182.

Qualifications

• Experience in administrative roles with a focus on exams or similar environments.
• Ability to manage multiple tasks and prioritize effectively.
• Proficient in written and verbal communication.

Responsibilities

• Support the Head of Exams with meetings and documentation.
• Respond to enquiries from candidates and examiners.
• Coordinate onboarding sessions for candidates.
• Manage standardisation meetings on exam days.
• Assist in training for new examiners and panels.
• Create and collate incident reports post-exams.

Skills

Excellent communication skills

Attention to detail

Customer service

Experience with meeting booking software

Tools

Microsoft Bookings

Zoom

Job description

Exams Administrator

We are currently recruiting for a Exams Administrator to start immediately on a Temp-perm Basis! The role is Hybrid- 2 days in and 3 days from home and working on a full-time basis and is paying a competitive 26,869 - £29,182 - £16.91 an hour Min.

WHO WILL YOU BE WORKING FOR?

Our client is an established non-profit healthcare membership body.

WHAT WILL YOU BE DOING?

• To support the Head of Exams with setting up meetings, preparing documentation and minute taking.
• To respond to candidate, panel member and examiner enquiries (using all relevant forms of communication) within established timeframes.
• To co-ordinate onboarding sessions to train candidates on how to use the clinical exams platform. This includes set up of onboarding sessions via Microsoft bookings, scheduling of IT team to deliver onboarding sessions and occasional support with conducting onboarding sessions.
• To co-ordinate standardisation meetings on exam days, this includes training exams team hosts on using Zoom, working with IT to troubleshoot issues experienced by hosts and participants.
• To support with new examiner and exam panel recruitment training including support with administration on training days, both for face-to-face and online events.
• To create and collate incident reports and update systems post exams, working with the relevant exams manager to ensure completion in an accurate and timely manner.

ABOUT YOU?

• Excellent communication skills telephone and written
• Excellent attention to detail and proof-reading skills.
• A proven track record of delivering a high standard of customer service
• Experience of using meeting booking software i.e., Microsoft bookings, Calendly