Events Manager

The Midland Hotel; Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A premier hotel chain in Manchester seeks an Events Manager to ensure flawless operation of meetings and events. You will lead your team to deliver outstanding customer experiences, manage event details, and communicate effectively with all departments. We offer a supportive community, ongoing training, and exciting perks to keep you engaged and recognized. Be a part of a rapidly expanding hotel group known for its commitment to both guests and team members.

Benefits

Enhanced pension plan

Special rates on hotel rooms

Recognition scheme with vouchers

Meals on duty

Talent referral scheme

Access to pension scheme and life assurance

Job-related training programmes

Qualifications

• Vibrant host with a focus on recognizing customer needs.
• Hands-on leadership in operations.
• Ability to maintain hotel facilities and equipment.

Responsibilities

• Keep the M&E operation running smoothly.
• Lead the team to ensure exceptional guest experiences.
• Establish relationships with organizers and hotel departments.

Skills

Customer retention

Great communication skills

Multi-tasking

Attention to detail

Job description

Be Yourself – Be an Inspiration to Your Team – Be Leonardo

As an Events Manager, you’ll be keeping the M&E operation running like clockwork and leading your team to ensure our guests have an incredible experience with us. Take a deep breath because you’ll be stepping into a busy role! We set high standards for ourselves to surprise and delight our guests, so you’ll need to manage events with a passion to deliver excellent customer care.

Some of the perks you could enjoy include :

• Enhanced pension plan
• Special rates on Leonardo Hotel rooms across the UK & Europe : get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme : for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme : earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate : we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties)
• The important stuff : access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

If you’re our ideal Events Manager, you will :

• Be yourself!
• Be a vibrant host for customers and an expert in recognising their needs- customer retention is a crucial part of this role!
• Be hands on and visible in the operation with the ability to lead and multi-task
• Keep the details in mind- you’ll take ownership for ensuring the hotel facilities and equipment are well-maintained
• Have great communication skills- it’s important to establish relationships with organisers, and other departments within the hotel!

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community and it’s our role to keep you at the top of your game as an Events Manager! Our managers hold key team leadership roles, so we support your management skills with our “People Programme” and “Passion 4 People Leonardo Culture” workshops.

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!