Events Executive

The Celtic Collection; Newport; On-site; GBP 80,000 - 100,000; Full time

Job summary

A prestigious hospitality group in Newport seeks a professional to transform enquiries into successful events while providing outstanding guest service. Ideal candidates will have strong interpersonal skills and a proven sales background. The role offers development opportunities and recognizes employee contributions, making it a rewarding environment for those passionate about hospitality.

Benefits

Career development training

Discounts on food & beverage and hotel stays

Discounted leisure membership

Free GP virtual appointment service

24/7 wellbeing helpline

NEST pension scheme

Staff appreciation events

Qualifications

• Outstanding interpersonal skills and a warm, engaging telephone manner.
• Ability to confidently explain all product options within The Celtic Collection.
• A positive attitude with a keen eye for detail.
• Talent for multitasking while maintaining professionalism.
• Proven experience in a similar sales or hospitality role.

Responsibilities

• Transform enquiries into successful events and upsell facilities.
• Use sales techniques to achieve high rates and occupancy.
• Deliver outstanding guest service tailored to client needs.
• Work with booking systems, maintaining precision and detail.

Skills

Outstanding interpersonal skills

Engaging telephone manner

Ability to build rapport

Positive attitude

IT literacy

Multitasking

Sales experience

Tools

Opera

Job description

Responsibilities

• Transform enquiries into successful events, confidently upselling all the incredible facilities at The Celtic Collection
• Use expert sales techniques to achieve the highest possible rates and occupancy, exceeding expectations at every turn
• Deliver outstanding guest service, ensuring every interaction is seamless, engaging, and tailored to client needs
• Work with our cutting-edge booking systems, maintaining precision and a keen eye for detail

Recognition and Benefits

• BE RECOGNISED AND REWARDED - As one of our 'Hospitality Heroes' you will receive a host of Company benefits such as
• Access to career development training from day one
• Discounts on food & beverage and hotel stays
• Discounted leisure membership
• Free GP virtual appointment service
• 24/7 wellbeing helpline
• NEST pension scheme
• Social Club
• Staff appreciation events
• Monthly and end-of-year awards

Growth and Culture

• GROW WITH US - As a Celtic Collection employee, you will be able to say -
• I am equipped, trained, and supported to do THE BEST JOB I CAN
• I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
• I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
• I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
• I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
• I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY

Qualifications

• Outstanding interpersonal skills and a warm, engaging telephone manner.
• A strong ability to build rapport and confidently explain all product options within The Celtic Collection.
• A positive attitude, a keen eye for detail, and IT literacy (experience with Opera is a plus!).
• A talent for multitasking, balancing professionalism with a sense of fun.
• Proven experience in a similar sales or hospitality role.