Event Technology Project Manager

Opus Agency; United Kingdom; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading global events agency in London is seeking an Event Technology & Registration Project Manager to oversee innovative event strategies. Responsibilities include managing event registration, leading teams for large in-person and digital events, and collaborating with clients to enhance experiences. The ideal candidate has over five years of event management experience, strong communication skills, and proficiency in digital tools. This full-time role offers hybrid working flexibility and opportunities for professional growth.

Benefits

Health & dental insurance options

Hybrid/remote working flexibility

Opportunities for growth and development

Regular team social occasions

Extended bank holiday weekends

Christmas and New Year office closure

Qualifications

• 5+ years of experience in event management, preferably corporate events.
• Demonstrable success in managing projects from conception to completion.
• Ability to communicate effectively with clients and stakeholders.

Responsibilities

• Lead and consult on medium to large-scale events.
• Manage event registration and digital platforms.
• Oversee onsite registration and manage teams effectively.
• Provide consultancy on registration website builds.

Skills

Critical thinking

Organizational abilities

Analytical abilities

Effective communication

Project management

Resourcefulness and initiative

Excel proficiency

Education

Bachelor's degree

Tools

Microsoft Office

Rainfocus

Cvent

Swoogo

Stova

Eventbase

Job description

Overview

Position/Title: Event Technology & Registration Project Manager

Department: Event Technology & Registration

Reports to: Sr. Manager or Associate Director (Event Technology & Registration)

Location: London, UK

Employment Type: Salaried, Exempt, FT

WHO WE ARE

Opus Agency is a future-forward, full-service global events agency comprising more than 400 professionals across the United States, London, Sydney, Singapore, and New Zealand. Our portfolio includes brands such as Amazon, Google, Microsoft, Salesforce, ServiceNow, and many others. We shape the future of events within an AI-infused world, prioritizing authentic in-person connections. Events will become a top priority for Chief Marketing Officers, driving brand success and audience relationships.

Our Event Technology & Registration team partners with global enterprises and a growing roster of brands. As an Event Technology Project Manager, you will advance innovative and impactful strategies aligned with our event-driven vision.

What We Are Looking For

The Event Technology & Registration Project Manager serves as a lead and consultant on medium- to large-scale in-person and digital events, including marquee engagements with more than 10,000 in-person attendees and up to 200,000 digital participants. Responsibilities include project management of event registration and digital platforms, collaboration with clients and stakeholders to devise effective event experiences (registration tool development, digital platforms, attendee-facing technology suites), oversight of vendors, and active management of attendee registration.

The role encompasses stewardship of the digital experience of events, at times independently and at other times leading a team or partnering with one. The incumbent will lead and supervise Opus staff engaged in event support, ensuring planning schedules are observed, budgets are upheld, Opus processes are implemented, and client expectations are anticipated and surpassed. This is a client-facing position working closely with Opus Project Managers, Technical Architects, and Attendee Support personnel to deliver experiences for Fortune 100 and 500 clients.

You Should Have

• A minimum of five years’ experience in a relevant capacity, with strong preference for candidates with corporate events experience using Rainfocus, Stova, Swoogo, Cvent, and Eventbase.
• Demonstrable success in managing high-touch projects or events from conception to completion.
• Preferred: Experience in session content management and related tools (e.g., Rainfocus, Stova), with proficiency in session scanning and lead-retrieval management.
• A bachelor’s degree from a four-year institution is strongly preferred.

Essential Duties and Responsibilities

• Serve as workstream lead on major events (≈10,000 in-person attendees and 200,000 digital participants).
• Independently manage and supervise all assigned responsibilities across various event types, concurrently handling multiple projects.
• Provide consultancy to clients on registration website builds and digital tool configuration; contribute to scoping bespoke events.
• Establish and enforce workback timelines throughout the project lifecycle.
• Prepare and maintain documentation; manage content for registration websites and digital tools.
• Demonstrate proficiency with established and emerging digital tools and platforms; understand functionality, impact on user experience, and resolve technical challenges.
• Maintain a high-level understanding of all facets of digital events and registration (finance, housing, web); advise clients with authority on these matters.
• Participate in team and client meetings, document outcomes, and lead complex discussions with multiple stakeholders.
• Conduct demonstrations of registration websites and digital event platform functionality.
• Deliver projects efficiently, meeting time and budget requirements using effective methods.
• Contribute to internal training and propose enhancements to resources and processes.
• Regularly apply advanced Excel formulas and create, refine, and present reports to client teams.
• Oversee onsite registration areas, managing kiosks, badge printers, and giveaways.
• Supervise onsite teams and act as client point of contact as required.
• Develop attendee support plans independently or with the Customer Service Lead.
• Understand badge security protocols and devise new plans as necessary.
• Formulate risk mitigation strategies and adapt to evolving circumstances requiring changes to plans.

Qualifications

• To perform this role successfully, the individual must be able to discharge each essential duty to a satisfactory standard. The requirements below are representative of the knowledge, skills, and abilities expected. Reasonable accommodations may be provided for disabilities.
• Strong critical thinking, organisational, and analytical abilities.
• Manages personal time effectively to meet project deadlines while supporting colleagues.
• Confident, articulate verbal and written communication; polished presentation skills.
• Prioritises workload efficiently across multiple projects and events.
• Performs well in high-pressure, fast-paced environments.
• Responds constructively to changes at short notice and tolerates interruptions.
• Maintains confidentiality at all times.
• Works cooperatively with colleagues, vendors, and clients.
• Shows resourcefulness and initiative; engages in continuous learning with peers and managers.
• Provides constructive feedback professionally.
• Proficient in Microsoft Office; advanced Excel and spreadsheet management strongly preferred.
• Language skills - ability to draft reports and communicate effectively with managers, clients, customers, and the public.
• Mathematical skills - ability to manage budgets and perform reconciliations.
• Reasoning skills - ability to resolve practical problems and adapt to varying instructions.

Travel and Flexible Schedule

This position requires travel to attend events, including air travel and overnight stays. Occasional work outside standard business hours may be required.

What You Can Expect in Return

• Full-time position
• Opportunities for growth and development
• Health & dental insurance options
• London Bridge office with rooftop working and social spaces
• Hybrid/remote working flexibility
• Regular team social occasions
• Extended bank holiday weekends in May and August
• Christmas and New Year office closure

Not sure if you should apply?

We encourage applicants from diverse backgrounds. If your experience does not align perfectly with every item listed, you may still be the right candidate for this role or for other roles.

Physical Requirements

Employees may be required to sit for long periods and may need to stand periodically. Travel by airplane, train, taxi, or car may be required.

The job description may change; duties may be added or removed at any time without notice.

Other Duties and Acknowledgement

The above description provides a general sense of responsibilities and expectations. This does not create an employment contract; employment is at will. This employer participates in E-Verify and will provide Form I-9 information to confirm eligibility to work in the UK.

Opus Agency does not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, age, or other protected characteristics. Employment is based on qualifications, merit, and business need. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.