Event Manager (Planning & Client Experience)

ZipRecruiter; Oxford; On-site; GBP 30,000 - 35,000; Full time

Job summary

A creative event company near Oxford is seeking an Event Manager. This role involves meticulous planning, managing logistics, and being the primary contact for clients. Ideal candidates will have event management experience, strong organisational skills, and proficiency in Adobe tools. Enjoy a dynamic environment with flexible work arrangements and plenty of team activities.

Benefits

25 days holiday + bank holidays

Flexible work pattern

Regular team social events

Qualifications

• Experience working in or around events.
• Strong understanding of corporate client needs.
• Proactive and problem-solving mindset.

Responsibilities

• Act as main contact for clients post-booking.
• Manage event planning and logistics.
• Support clients with health & safety documentation.

Skills

Event management experience

Organisational skills

Calm under pressure

Adobe InDesign proficiency

Communication skills

Tools

Adobe Photoshop

Adobe Illustrator

Job description

Overview

At Lick Me I’m Delicious, we bring imagination to life, turning wild ideas into edible, immersive event moments for brands like Google, Disney and Amazon. Think Nitro Ice Cream Pods, Chocolate Selfie Stations, and Edible Mist Orbs – flavoured mist that you suck up with a straw.

We’re looking for an Event Manager - not someone who delivers events onsite, but someone who plans them meticulously, keeps clients calm and confident, and ensures our onsite team has everything they need to make magic happen.

We are based near Oxford - you must live within a reasonable commute.

This Role in a (Chocolate-Coated) Nutshell

You’ll be the main point of contact for our clients from the moment they book – calmly guiding them through the process, answering their questions, and helping shape their plans within the structure of our tried-and-tested LMID experience.

You’ll know where every van is going, what every Event Manager needs, how every client is getting their logo printed, and whether the machine needs one or two 13-amp sockets. You’ll problem-solve when plans change and support the build of internal systems to help us manage it all at scale.

This is a behind-the-scenes role, but one that makes everything else possible.

Key Responsibilities

• Act as the main contact for clients once they have confirmed their booking, answering all their questions and gathering all key details
• Manage event planning and logistics - who’s going where, when, with what, and how they’re getting in
• Own all aspects of client comms - including branding, access, parking, H&S, power requirements, delivery timing and more
• Support clients in submitting their health & safety docs - signposting where needed, and becoming an expert in how our machines work
• Keep our internal planning systems up-to-date, so our Event Managers have exacty what they need via their EM App
• Be a key contact for our onsite Event Managers - providing clear info, supporting their problem solving, and (where needed) acting as an out-of-hours support
• Collaborate with our People and Production teams to ensure everything is joined up pre-event
• Contribute to system improvements - helping us streamline how we manage high volumes with clarity and ease

What You’ll Need

• Experience working in or around events, with a strong understanding of how things work behind the scenes
• Confidence working with corporate clients - this isn’t your average party brief
• Strong organisational skills, attention to detail, and a love of making chaos make sense
• The ability to stay calm under pressure and think on your feet
• Experience with internal systems (we’ll train you on ours) and confidence using Adobe InDesign, Photoshop and Illustrator
• A proactive, problem-solving mindset - someone who spots gaps before they become issues
• A people-first approach - you’re supporting both our clients and our onsite team, and you need to make them both feel like they’re in safe hands

Why You’ll Love Working Here

• A genuinely interesting role with variety, ownership and creative energy
• A chance to be part of a creative, fun team that’s all about delivering amazing events
• A fun, supportive team that takes our work seriously - but not ourselves
• 25 days holiday + bank holidays (plus extra for length of service)
• A working pattern that includes 4 days in the office (1 of which can be a flexi-day) and 1 day from home
• No dress code! Want to wear shorts or a summer dress? Sure. Suit? That’s ok too.
• Regular social events and activities as a team – we are a small company and culture is important to us. From go karting, to rock climbing, and beyond!
• A front-row seat in a company doing big things with bubbles, branding and a whole lot of delicious

Salary: £30,000 - £35,000 DOE

To Apply

Send us your CV and, if you fancy, tell us your favourite event moment, or maybe what your dream Lick Me I’m Delicious invention would be. We like people with ideas.