Event Manager

The Celtic Collection; Newport; On-site; GBP 30,000 - 40,000; Full time

Job summary

A luxury hospitality company in Newport seeks an experienced event coordinator to lead client interactions and ensure exceptional service during events. This role involves creating detailed event orders, managing logistics, and working closely with hotel departments to guarantee guest satisfaction. Ideal candidates will possess strong organizational skills and be experienced in luxury hospitality. Company benefits include career training, discounts on services, and a supportive work environment.

Benefits

Access to career development training

Discounts on food & beverage

Free GP virtual appointment service

24/7 wellbeing helpline

Qualifications

• Experience in event coordination within a luxury hospitality environment.
• Strong organisational and communication skills to manage client interactions effectively.
• A proactive and detail-oriented approach to administrative tasks.

Responsibilities

• Serve as the main point of contact for clients during events.
• Create detailed event orders with client requirements.
• Ensure exceptional service and guest satisfaction.

Skills

Event coordination experience

Organisational skills

Communication skills

Tools

Delphi

Opera

Job description

Responsibilities

• Serve as the main point of contact for clients, offering expert guidance and support in the lead-up to their event.
• Create detailed and precise event orders, ensuring all client requirements are clearly communicated to relevant hotel departments.
• Be on-site during events, ensuring every detail is flawlessly executed while providing seamless coordination between the client and hotel teams.
• Work closely with multiple departments to ensure exceptional service and guest satisfaction.

Qualifications

• Experience in event coordination within a luxury hospitality environment.
• Familiarity with Delphi and Opera systems (highly desirable).
• Strong organisational and communication skills to manage client interactions effectively.
• A proactive and detail-oriented approach to administrative tasks.

Join the 'Greatest Story in Hospitality'

by becoming one of our Sales and Revenue 'Hospitality Heroes' based at our Celtic Manor Resort - just one of the fantastic opportunities we offer from 'Manor to Marina'.

BE RECOGNISED AND REWARDED

As one of our 'Hospitality Heroes' you will receive a host of Company benefits such as:

• Access to career development training from day one
• Discounts on food & beverage and hotel stays
• Discounted leisure membership
• Free GP virtual appointment service
• 24/7 wellbeing helpline
• NEST pension scheme
• Social Club
• Staff appreciation events
• Monthly and end-of-year awards

GROW WITH US

• I am equipped, trained, and supported to do THE BEST JOB I CAN
• I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
• I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
• I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
• I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
• I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY