Evening Concierge & Event Prep Specialist

The QHotels Collection; Kenilworth; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prominent hotel group in Kenilworth is seeking a Night Porter. The role involves assisting with meeting room set-ups, providing reception coverage, greeting guests, and ensuring smooth operations for an excellent guest experience. Ideal candidates will have a passion for exceptional service, a courteous attitude, and the ability to work independently. This position offers a chance to be part of a diverse workplace committed to inclusion.

Qualifications

• Experience in a customer-facing role is desirable.
• Ability to handle enquiries in a friendly and professional manner.

Responsibilities

• Assist with meeting room set-ups to ensure high standards.
• Provide reception coverage during the night.
• Greet guests, handle check-ins and check-outs, and maintain smooth operations.

Skills

Ability to work with minimum supervision

Passion for delivering exceptional guest service

Courteous and pleasant attitude

Conflict resolution experience

Job description

A prominent hotel group in Kenilworth is seeking a Night Porter. The role involves assisting with meeting room set-ups, providing reception coverage, greeting guests, and ensuring smooth operations for an excellent guest experience. Ideal candidates will have a passion for exceptional service, a courteous attitude, and the ability to work independently. This position offers a chance to be part of a diverse workplace committed to inclusion.