ETRM Customer Success Lead (Hybrid, London)

Bramwith Consulting; Greater London; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

A leading ETRM software house in Central London is seeking an ETRM Customer Success Manager. This role involves ensuring client satisfaction and solving problems while fostering relationships with existing clients. The ideal candidate will have 2-5 years of experience in an E/CTRM role, with strong energy or commodity trading knowledge. The position offers a salary between £50,000 and £65,000 plus bonuses and benefits, with a hybrid work model of 2-3 days in the office.

Benefits

Bonus

Flexi-working

Qualifications

• 2-5 years experience in an E/CTRM BA or support role.
• Strong energy or commodity trading experience required.
• Desire to move into a Customer Success Manager role.

Responsibilities

• Ensure client satisfaction and solve problems.
• Liaise with internal teams as needed.

Skills

Client relationship management

Communication skills

Problem-solving

Job description

A leading ETRM software house in Central London is seeking an ETRM Customer Success Manager. This role involves ensuring client satisfaction and solving problems while fostering relationships with existing clients. The ideal candidate will have 2-5 years of experience in an E/CTRM role, with strong energy or commodity trading knowledge. The position offers a salary between £50,000 and £65,000 plus bonuses and benefits, with a hybrid work model of 2-3 days in the office.