Estates and Facilities Administration Assistant -Tyne & Wear Fire and Rescue Service

National Fire Chiefs Council Limited.; North East; On-site; GBP 40,000 - 60,000; Full time

Job summary

A public service organization in North East England is looking for an Estates and Facilities Administration Assistant. This role involves assisting with a range of clerical tasks to support the Estates and Facilities team, ensuring high standards of customer service. The ideal candidate will have experience in a busy office, preferably in property management, and proficiency in Microsoft Office. The organization promotes inclusivity and welcomes applications from diverse backgrounds.

Qualifications

• Experience working in a busy office environment, preferably in property or building industry.
• Familiarity with Microsoft Office software packages.
• Ability to work independently with minimal supervision.

Responsibilities

• Create, update and use spreadsheets for data entry.
• Answer telephone calls and deal with enquiries promptly.
• File and manage documents.
• Take meeting minutes.
• Place work and material orders.
• Update records and systems.
• Carry out general office duties.

Job description

Estates and Facilities Administration Assistant – Tyne & Wear Fire and Rescue Service

About the role

We are seeking to fill an upcoming vacancy for the role of Estates and Administration Assistant. The Estates and Facilities Department manages a mixed portfolio of buildings and facilities (Owned buildings, leased and PFI), ensuring our buildings are clean, safe and accessible.

Reporting directly to the Property Manager you will be responsible for assisting with a varied range of clerical and office‑based tasks to support the operation of the Estates and Facilities team, ensuring the department provides a customer‑focused service.

The successful candidate will be able to demonstrate a firm commitment to inclusivity, fairness, dignity and the highest standards of ethical behaviour and champion these in their day‑to‑day work in compliance with our ethical code of conduct.

We welcome applications from all sections of society with the necessary skills, qualifications and experience and encourage applications from under‑represented groups in our workforce or society.

Responsibilities

• Create, update and use spreadsheets for data entry.
• Answer telephone calls dealing with enquiries promptly and accurately.
• File and manage documents.
• Take meeting minutes.
• Place work and material orders.
• Update records and systems.
• Carry out general office duties.

Desired Experience

• Working in a busy office environment, preferably with prior experience in property or building industry‑based office.
• Experience in the use of office equipment and Microsoft Office software packages.
• Ability to work on one’s own initiative with limited supervision.

The Selection Process

Set out below are the key dates relating to this selection process.

Stage Timeline*

Advert closes – 30th January 2026 at 12 noon

Notification of shortlist – W/C 2nd February 2026

Interview – 17th February 2026

*Please note the dates and stages detailed may be subject to change.

Interested in applying?

Further details can be found in the accompanying job description and person specification. You are required to submit a supporting statement of no more than 1000 words which should demonstrate how you meet the criteria stated on the person specification and job description.
Further information about our Service can be found by visiting www.twfire.gov.uk and our various social media channels.

For further information about the role, please contact Property Manager James Hope via [e-mail].

Reasonable Adjustments

We are a Disability Confident Employer, and this means we are committed to employing, supporting and promoting people with disabilities in the workplace. If you require any reasonable adjustments to our recruitment processes, please contact us by email and we will review your request. All requests must be sent to [e-mail].