Estate Services Coordinator

Islington Council; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local government authority in Greater London seeks an Estate Co-ordinator to ensure high standards of cleanliness, safety, and security across estates. The role involves leading a team of caretakers, managing their training, and fostering collaboration with various teams and residents. Strong customer service skills and knowledge of Health and Safety are essential for successful candidates, who will contribute to estate management and community engagement initiatives.

Benefits

Up to 31 days leave per year

Flexible working arrangements

Learning and development opportunities

Competitive pay and London Living Wage

Local government pension scheme

Cycle to Work scheme

Discounted gym memberships

Local discounts from various services

Qualifications

• Self-motivated and well-organised.
• Experience in management and oversight.
• Ability to work collaboratively with diverse teams.

Responsibilities

• Maintain high standards of cleanliness and safety.
• Lead a team of caretakers and support their development.
• Monitor estate management functions and services.

Skills

Customer service skills

Knowledge of Health and Safety

Leadership skills

Solution driven

Job description

About The Role

We are looking for self‑motivated and well‑organised professionals, with some knowledge of Health and Safety in the workplace and excellent customer service skills, to join our team.

• Are you solution driven?
• Do you have great leadership skills?

Responsibilities

As an Estate Co‑ordinator you will ensure our estates are maintained at the highest possible standards of cleanliness, safety, security, and appearance. Leading a team of caretakers, responsible for all aspects of their line management, including overseeing and supporting their training and development, conducting regular one‑to‑one supervision meetings and assessment of health and well‑being, health and safety compliance, performance, conduct and sickness absence management, in accordance with Council policy and procedures. Responsible for monitoring and taking corrective actions of services associated with estate management functions, such as waste and recycling, grounds/green space maintenance, communal repairs, and estate lighting. To work collaboratively and develop strong working relationships with other teams and partner agencies, such as refuse, repairs, new build and project teams, tenancy management, community safety, police etc. To work closely with residents and resident groups to ensure their enquiries and requests for service improvements are met.

Contact

For further information or for an informal conversation about the post, please contact:

Adam Rushbrook - Estate Services Area Manager

[e-mail]

Values, Diversity & Inclusion

Islington is a place rich with diversity and culture. As a council our sense of purpose couldn’t be clearer: we serve. It’s in the logo. We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Together we can change the future.

We are determined to create a more equal Islington, where everyone who lives here has an equal chance to thrive.

To do this, everyone who works at Islington Council lives by a set of values which guide us in everything that we do: collaborative, ambitious, resourceful, and empowering. They spell out ‘CARE’, which is what we think public service is all about.

Our Offer to You

We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Our staff benefits include:

• Up to 31 days leave per year, increasing to 36 days after five years of local government service
• A range of flexible working arrangements to maintain a healthy work‑life balance, as well as a 35‑hour working week
• Learning and development opportunities to maximise your potential
• Competitive pay and a commitment to paying all staff the London Living Wage at minimum
• Excellent local government pension scheme
• Cycle to Work scheme and discounted gym memberships
• Local discounts from restaurants, shops, health and beauty therapists, and more!

Recruitment Information

It is the policy of Islington Council that no user of service, present or future employee or job applicant receives less favourable treatment on the grounds of their sex, perceived or actual sexual orientation, marital status, race, religion or belief, age, creed, colour, nationality, national origin, ethnic origin, or disability, or on the grounds of their association with someone in one of these groups; nor is disadvantaged by any conditions or requirements which cannot be shown to be justified. We welcome applications from Black and Minority Ethnic candidates and acknowledge our responsibility to mitigate against racial discrimination.

Islington Council operates a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria and we are committed to providing support to applicants who request reasonable adjustments to be made during the recruitment process and throughout their career with us.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff, and volunteers to share this commitment. Some posts are subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Pre‑Employment Checks

Any offer of employment will be subject to the successful completion of required pre‑employment checks. These may include:

• Proof of address
• Evidence of any name changes (if applicable)
• Right to work in the UK
• Overseas criminal record check (if applicable)
• Satisfactory references
• Occupational Health clearance
• Evidence of professional qualifications or registrations
• DBS check at the appropriate level (if applicable)

Additional Notes

Please note: Priority will be given to those at risk of redundancy within Islington Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.