Estate Planning Administrator — Growth & Benefits

Co-op Group; Sheffield; On-site; GBP 24,000 - 29,000; Full time

Job summary

A community-focused organization in Sheffield is seeking an enthusiastic Administrator for their Estate Planning team. In this full-time office-based role, you will support case handlers with various administrative tasks while engaging with clients, without needing prior legal experience. Ideal candidates will have strong organizational skills, attention to detail, and confidence in client communication. This position offers a salary of £24,570 and excellent benefits, including bonuses, holidays, and discounts.

Benefits

Annual bonus

28 days holiday plus bank holidays

Pension with up to 10% employer contributions

Subsidised onsite gym access

30% discount on Co-op products

Early access to a portion of your pay

Virtual healthcare services

24/7 colleague support service

Training and support for development

Cycle-to-work scheme

Qualifications

• Previous experience in an administrative role.
• Confidence in speaking to clients on the phone.
• Ability to prioritize a varied workload.
• High level of attention to detail.

Responsibilities

• Support case handlers with client and third-party communications and administrative tasks.
• Handle inbound calls and build positive client relationships.
• Maintain a task list and schedule follow-up tasks.
• Complete ad-hoc requests to meet team needs.
• Answer email queries from a shared inbox.
• Assist in developing and implementing system/process changes.

Skills

Administration experience

Communication skills

Organizational skills

Attention to detail

Job description

A community-focused organization in Sheffield is seeking an enthusiastic Administrator for their Estate Planning team. In this full-time office-based role, you will support case handlers with various administrative tasks while engaging with clients, without needing prior legal experience. Ideal candidates will have strong organizational skills, attention to detail, and confidence in client communication. This position offers a salary of £24,570 and excellent benefits, including bonuses, holidays, and discounts.