Estate Manager: Leasehold & Customer Experience

Berkeley Group; Maidenhead; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading property development company in Maidenhead is seeking a professional to assist in managing residential freeholds and associated assets. This role involves monitoring the performance of managing agents, ensuring excellent service delivery, and overseeing various property management tasks. Ideal candidates should have experience in leasehold property management, hold an AIRPM qualification, and possess a strong understanding of relevant legislation. Join a collaborative environment committed to quality and community.

Benefits

25 days annual leave, increasing to 33 days

Private Medical Insurance

Access to an online discount platform

Volunteer day with Berkeley Foundation

Private pension plan

Group life assurance

Qualifications

• Experience working in Leasehold Property Management.
• Demonstrated understanding of landlord and tenant legislation.
• Excellent understanding of industry guidelines.

Responsibilities

• Monitor managing agent performance through site visits and audits.
• Manage block handovers and collate hand-over information.
• Monitor statutory inspections and Health & Safety compliance.
• Review service charge accounts and budgets.
• Ensure timely processing of customer consent applications.

Skills

Leasehold Property Management

Customer focus

Understanding of RICS Code of Practice

Education

AIRPM qualification

Job description

A leading property development company in Maidenhead is seeking a professional to assist in managing residential freeholds and associated assets. This role involves monitoring the performance of managing agents, ensuring excellent service delivery, and overseeing various property management tasks. Ideal candidates should have experience in leasehold property management, hold an AIRPM qualification, and possess a strong understanding of relevant legislation. Join a collaborative environment committed to quality and community.