Estate Manager

Hill Group UK; Epping Forest; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading residential development firm in the UK is seeking an experienced Estate Manager to oversee estate management across multiple developments. The role involves ensuring safety, compliance, and high standards while working closely with residents and third-party agents. Ideal candidates will have 3–5 years of block management experience, IRPM Associate level, and excellent communication skills. Join the team to make a meaningful impact and build a lasting legacy in the community.

Benefits

26 days holiday

Private healthcare

Continuous learning opportunities

Competitive salary and package

Qualifications

• 3–5 years’ experience in estate or block management.
• Strong working knowledge of service charge budgets and managing third-party performance.
• Customer-first mindset with a proactive, problem-solving approach.

Responsibilities

• Oversee the estate setup process and managing agents.
• Act as primary contact for residents and stakeholders.
• Support compliance with health and safety legislation.

Skills

Estate or block management experience

Knowledge of The Landlord & Tenant Act

Interpersonal skills

Organizational skills

Proficiency in Microsoft Office

Education

IRPM Associate level (or higher)

Job description

We build great places to live—and you’ll help keep them that way.

As our Estate Manager, you’ll take the lead on estate management setup and ongoing oversight across Hill’s growing portfolio of residential developments. From pre-sale through to post-handover, you’ll ensure each estate is safe, well-maintained and managed in line with our values, legal obligations and high expectations.

You’ll work closely with third-party managing agents, residents and internal teams—acting as a key point of contact and delivering a proactive, customer-focused service.

What you’ll do:

• Oversee the estate setup process, including the appointment and performance of managing agents
• Act as the primary contact for residents and stakeholders on estate-related matters
• Support compliance with health and safety legislation, including CDM and Fire Safety regulations
• Advise internal teams on legal, technical and operational aspects of estate management
• Approve and review service charge budgets, void calculations and leasehold/freehold packs
• Monitor managing agent KPIs and drive improvements where needed
• Attend site inspections and ensure readiness for occupation and handover
• Resolve estate management issues and escalate resident complaints where necessary
• Liaise with the Accounts team to support service charge collection and credit control
• Manage Hill-owned rental property tenancies, including deposit returns and lettings coordination
• Keep accurate records and reporting up to date across all estates
• Help shape estate management best practice and improve internal processes

What we’re looking for:

• 3–5 years’ experience in estate or block management
• IRPM Associate level (or higher)
• Strong working knowledge of The Landlord & Tenant Act and RICS Service Charge Code
• Experience preparing service charge budgets and managing third-party performance
• Excellent understanding of H&S and compliance in residential estates
• Confident communicator with strong interpersonal and influencing skills
• Highly organised and detail-focused
• Proficient in Microsoft Office
• Customer-first mindset with a proactive, problem-solving approach

What you’ll get:

• 26 days holiday
• Private healthcare and wellbeing platform
• Hill Incentive scheme and retail discounts
• Volunteering days and continuous learning opportunities
• A high-performing and supportive team culture
• competitive salary and package

Why Hill?

At Hill, we offer more than just a job — we offer the opportunity to make a real and lasting impact. Every person here contributes to delivering sustainable, high-quality homes and shaping vibrant communities across the UK.

Our culture is underpinned by our values:

• Ambition – we set bold goals and support each other to exceed them
• Impact – we focus on delivering meaningful outcomes
• Agility – we move quickly, adapt confidently, and embrace change
• Collaboration – we work together to achieve more, sharing success along the way

As a privately owned business, we’re able to move with pace and purpose. We invest in people, support career growth, and empower individuals to lead from wherever they stand. Hard-working, driven people thrive here — and are recognised for what they deliver and how they deliver it.

Join Hill and be part of a forward-thinking, values-led team. Together, we’re not just building homes — we’re building a lasting legacy.

We are proud to be a Disability Confident Employer. We welcome applications from all backgrounds and can provide adjustments throughout the recruitment process.