Estate Assistant

Guinness; Stockport; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading housing service provider is seeking an Estate Assistant to join their team in Stockport on a permanent, full-time basis. The role involves providing high-quality grounds maintenance and cleaning services while ensuring compliance with standards. Essential qualifications include proven gardening experience, knowledge of Health & Safety legislation, and a full UK driving license. This position requires strong customer service skills and the ability to maintain relationships effectively. Join a committed team that strives for excellence in service delivery.

Qualifications

• Proven experience delivering grounds maintenance across multiple sites and garden types.
• Ability to achieve high levels of customer satisfaction.
• Demonstrated knowledge of Health & Safety legislation, including COSHH.

Responsibilities

• Provide high-quality grounds maintenance and cleaning services.
• Maintain positive working relationships with stakeholders.
• Report any responsive repairs and safeguarding alerts.

Skills

Grounds maintenance experience

Customer service skills

Knowledge of Health & Safety legislation

Ability to work independently

Physical task capability

Full UK driving license

Job description

About the Role
We have an opportunity for an Estate Assistant to join our team on a permanent, full‑time basis covering our sites in Stockport and the surrounding area. You will provide a high‑quality grounds maintenance, gardening and cleaning service, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external spaces well maintained.

You will represent Guinness on site, fostering positive working relationships working with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts.

What we’re looking for
We are a customer‑focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate the below essential skills:

• Proven professional experience of delivering grounds maintenance across a variety of sites and garden types.
• Experience and knowledge of lawn, shrub, and plant care.
• Proven experience of achieving high levels of customer satisfaction.
• Ability to carry out physical tasks within Health & Safety guidelines.
• Ability to work effectively within a team and without high levels of supervision.
• Able to demonstrate Guinness Behaviours.
• Knowledge of Health & Safety legislation, including COSHH and PPE.
• Full UK driving license.

If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile

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About Us

The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re‑invested in new and existing homes and improving services.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Job Info

• Job Identification 13283
• Job Category Housing and Customer Services
• Recruitment Advisor David Crowe 01612197270 [e-mail]