Estate Assistant

Guinness; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading affordable housing provider is seeking an Estate Assistant to join their Estates team in London. This full-time role involves providing grounds maintenance, gardening, and cleaning services. Candidates should demonstrate proven experience in grounds maintenance and a strong customer service approach. Knowledge of Health and Safety regulations and a full UK driving licence are essential. This position allows individuals to work independently while also being part of a collaborative team environment.

Qualifications

• Proven experience in grounds maintenance across a range of sites.
• Strong understanding of lawn, shrub, and plant care.
• A history of delivering excellent customer service.
• Ability to work independently and collaboratively within a team.
• Knowledge of Health and Safety regulations including COSHH and PPE.

Responsibilities

• Provide high-quality grounds maintenance across varied sites.
• Care for lawns, shrubs, and plants, and maintain internal areas.
• Foster positive relationships with customers and contractors.
• Report repairs and maintain access to properties.

Skills

Grounds maintenance experience

Customer service

Physical capability

Team collaboration

Health and Safety knowledge

UK driving licence

Education

NVQ Level 2 in Horticulture or equivalent

PA1 and PA6 NPTC Certificates

Job description

Would you like to become part of our Estates team as an Estate Assistant and support us in delivering an excellent service to our residents? This is a valuable opportunity for anyone who is a customer-focused team player.

We are pleased to offer a new position for an Estate Assistant to join our dedicated Estates team, serving the London area on a full-time, permanent basis. The role involves working 35 hours per week, from Monday to Friday.

In this role, you will provide high-quality grounds maintenance, gardening, and cleaning services across a varied portfolio of sites. Your responsibilities will include caring for lawns, shrubs, and plants, removing refuse, and maintaining internal communal areas in accordance with agreed standards, specifications, and timelines.

As the representative of Guinness onsite, you will foster positive relationships with customers, contractors, and colleagues. You will ensure access is maintained, report repairs, fly tipping, graffiti, and raise any safeguarding concerns.

What We Are Looking For

We are a customer-first organisation, and we believe that the manner in which we work is equally important as the outcomes we deliver. We are seeking an individual who brings both practical experience in estate maintenance and a proactive, service-oriented approach. You will be expected to demonstrate:

• Proven experience in grounds maintenance across a range of sites and garden types
• Strong understanding of lawn, shrub, and plant care
• A history of delivering excellent customer service
• Physical capability to carry out tasks safely and effectively
• Ability to work independently as well as collaboratively within a team
• Knowledge of Health and Safety regulations, including COSHH and PPE
• A full UK driving licence

Desirable Qualifications

Although not essential, the following qualifications would be advantageous:

• NVQ Level 2 in Horticulture or equivalent (RHS, City & Guilds, HND)
• PA1 and PA6 NPTC Certificates

To apply, please review the Role Profile and submit your application along with a CV in either Word or PDF format.

About Us

The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Job Info

• Job Identification 13241
• Job Category Housing and Customer Services