ERT Operative Level 2

Connect Plus Services; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A major infrastructure service provider is looking for a Highways Emergency Response Team member to operate on the M25, one of Europe’s busiest motorways. Responsibilities include safety checks, maintenance tasks, and out-of-hours call-outs. Successful candidates must hold a minimum UK Driving Licence Category C and related traffic management qualifications. The role offers unique challenges and opportunities for growth within a dynamic team environment.

Benefits

Long-term career stability

Professional development opportunities

Inclusive and supportive team environment

Qualifications

• Experience in traffic, transport, highways, or recovery roles preferred.
• Successfully pass security, driving licence, and health screening checks.

Responsibilities

• Assist in service delivery on the M25.
• Participate in out-of-hours call-out rotas.
• Undertake cyclical maintenance and safety checks on traffic management.

Skills

UK Driving Licence, minimum Category C

Driver Qualification Card

CSCS Operative Card

Traffic Management Foreman qualification

Experience working on a live motorway

Education

12AB for Static Temporary Traffic Management

12AB Impact Protection Vehicle Courses (IPV)

Job description

Balfour Beatty currently has an opportunity for a Highways Emergency Response Team (ERT) Level 1 member to join the team that manages and improves one of the busiest motorways in Europe – the M25, based in Denham, Uxbridge.

In this role, you will be responsible for assisting in the efficient service delivery of the M25 DBFO Network by undertaking a wide range of incident response, hazard clearance, network maintenance, and other tasks as required by the Line Manager.

Working Arrangements (ERT – Shift Work and Travel)

• Expected to work on a 4-on, 4-off shift pattern, rotating equally between four day shifts and four night shifts.
• Day shifts: 05:00 to 17:00, including two 30-minute breaks.
• Night shifts: 17:00 to 05:00, including two 30-minute breaks.
• Reasonable level of travel around the M25 network and between depots.
• Travel to meetings, training, and work sites outside the normal operational area.
• Expected to participate in out-of-hours call-out rotas (e.g., Winter Maintenance).

What You’ll Be Doing

Undertake activities, as instructed, to ensure that your area of responsibility is maintained. This will include, but is not limited to:

• Cyclical maintenance.
• Litter picking.
• Sign maintenance.
• Cleansing.
• Safety fence repairs.
• Boundary fence repairs.
• Minor civil engineering or building tasks (e.g., headwall repair).
• Any other duties allocated by Line Managers.

Additional responsibilities:

• Implement Chapter 8-compliant traffic management in line with CPS policies, method statements, risk assessments, and industry standards.
• Provide accurate and legible written and verbal communication in the form of reports and records as required.
• Use mobile communication/data devices to accurately input data for record purposes to form reports and business records.
• Undertake routine vehicle checks and maintain accurate and up-to-date driving records in accordance with CPS procedures and legislation.
• Take due care of CPS property, including tablets, vehicles, and radios.
• Raise awareness of issues which may affect the safe operation of the network and report these as observed.
• Check that traffic management signs, equipment, and materials are carried on vehicles in line with the current maintenance checklist and are in working order; restock and report defects as appropriate.
• Participate in the Winter Service rota as required.
• Attend training courses as required.
• Live the Balfour Beatty Values and ensure a relentless focus on Zero Harm.

Who We’re Looking For

Qualifications (Essential)

• UK Driving Licence, minimum Category C (LGV Class 2).
• Driver Qualification Card.
• CSCS Operative Card.
• 12AB for Static Temporary Traffic Management on High-Speed Roads and All Purpose Trunk Road (APTR) network.
• Traffic Management Foreman (TMF) qualification / Lead Traffic Management Operative (LTMO).
• 12AB Impact Protection Vehicle Courses (IPV).

Experience

• Working on a live motorway or All Purpose Trunk Road (APTR) network.
• Experience of working in a similar traffic, transport, highways, or recovery role (preferred).
• Successfully pass the security check as part of the recruitment process.
• Successfully pass the annual driving licence check.
• Successfully pass pre‑employment drug and alcohol test and further tests upon request.
• Successfully pass the company’s health screening programme.
• Ability to understand and follow health and safety briefings and instructions and contribute to Zero Harm.
• Physically able to deploy traffic management (e.g., placing and lifting cones and signage).

Inspiring : Champions curiosity and continuous improvement, role modelling change and managing risks to achieve project outcomes.

Energising: Role models positive and energised project focussed attitudes towards and continuous improvement.

Challenging : seeks and advocates improvements to add value and drive continuous performance.

Challengeable : Encourage a culture of skilled challenging and seek to understand and explore challenge to enable improvement.

Influencing : Builds commitment and consensus, and role models CPS leadership behaviours to deliver our goals.

Why Work for Us?

At Connect Plus Services (CPS), you’ll be part of a world-class team maintaining and operating the M25, Europe’s busiest motorway. As a joint venture between Balfour Beatty, Atkins, and Egis, we play a vital role in keeping millions of journeys moving safely and efficiently.

A Career Like No Other

Working on the M25 offers unrivalled experience, challenges, and opportunities that no other highways project can provide. You’ll be exposed to cutting‑edge technology, large‑scale infrastructure, and complex engineering solutions, making every day dynamic and rewarding.

Long‑Term Stability & Growth

With 15+ years remaining on this project, we offer career stability, professional development, and progression opportunities. Whether you’re looking to build new skills or take the next step in your career, we invest in your growth.

A Supportive & Inclusive Team

At CPS, your contributions matter. We foster a diverse, inclusive, and collaborative work environment where safety, innovation, and teamwork drive everything we do.

About us

CPS is a joint venture between Balfour Beatty, Atkins, and Egis.

At Balfour Beatty we are committed to creating a diverse workforce and an inclusive culture where everyone can be themselves and reach their full potential, not only because this is the right thing to do, but because it makes us a better business.

To ensure we deliver on this commitment, we have a UK Diversity and Inclusion Action Plan which sets out the wide range of targeted, proactive, measurable steps we are taking to make this a reality. You can read our UK Diversity and Inclusion Action Plan in full at www.balfourbeatty.com/value_everyone

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and Women into Construction. In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion.

Balfour Beatty is also a Gold Award holder in the Ministry of Defence ‘Employer Recognition Scheme’ and actively encourage applications from Armed Forces personnel, veterans, and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long‑term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.

If you are interested in applying, please submit your application through your parent company’s careers portal by entering the job title in the search bar. If your employing company is not advertising this role, please submit your CV and the role title to [e-mail]