ERP Support Analyst – 11336HS1

Proactive.IT Appointments Limited; Walton-on-Thames; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A recruitment firm is seeking an experienced ERP Support Analyst to provide functional and technical support for business applications, with a focus on Finance and Supply Chain processes. This role, based in Walton-on-Thames, is hybrid with three days of onsite work. Responsibilities include gathering business requirements, maintaining ERP applications, and developing reporting solutions. The ideal candidate will have ERP experience with Sage 200 and Dynamics AX 2012, strong stakeholder management skills, and a problem-solving mindset. Competitive benefits are offered.

Benefits

Bonus scheme paid quarterly

Autonomous and inclusive working environment

Enhanced employer pension contributions

Health cash plan

Free Onsite Parking

25 holidays + 8 bank holidays

Qualifications

• 5+ years of ERP experience, particularly with Sage 200 and Dynamics AX 2012.
• Strong functional expertise in Finance, Warehouse, and Supply Chain processes.
• Excellent communication and problem-solving skills.

Responsibilities

• Provide functional and technical support for ERP applications.
• Collaborate with stakeholders to gather and document business requirements.
• Manage IT governance and drive continuous improvement initiatives.

Skills

ERP experience with Sage 200 and Dynamics AX 2012

Functional expertise in Finance

Stakeholder management

Problem-solving skills

Prioritization

Tools

Power BI

IBM Planning Analytics

Office365

Job description

11336HS1
Market related

ERP Support Analyst:

Our client is looking to hire an experienced ERP Support Analyst to join ASAP. The postion will be Hybrid with three days per week working onsite.

Role Summary:

Provide functional and technical support for business applications, focusing on Finance (Order to Cash, Procure to Pay), Warehouse Management, and Supply Chain processes. Drive system efficiency, support ERP platforms, and deliver business-focused IT solutions.

Key Responsibilities:

• Gather and document business requirements; collaborate with stakeholders and vendors.
• Maintain, enhance, and support ERP and business applications (Sage 200, Dynamics AX 2012, Exceedra, Q-Pulse, Office365).
• Develop reporting solutions using Power BI and IBM Planning Analytics.
• Manage IT governance, including supplier management, portfolio management, and IT security.
• Drive continuous improvement and change management initiatives.
• Resolve incidents and service requests within SLA; provide occasional out-of-hours support.
• Liaise with global IT, UK business teams, and vendors to ensure alignment with business priorities.
• Conduct regular site visits (~20%) to understand business needs and system usage.

Skills & Experience:

• ERP experience: Sage 200, Microsoft Dynamics AX 2012 (Finance, Procurement, Logistics, Manufacturing modules).
• Functional expertise: Finance, Warehouse, Supply Chain processes.
• Reporting tools: Power BI, IBM Planning Analytics.
• Knowledge of IPA, Exceedra, Q-Pulse, Office365, OpenText/GXS EDI, Salesforce, Dynaway EAM, Axtensions ISV, Atlas.
• Strong stakeholder management, communication, problem-solving, and prioritiza

Benefits

• Bonus scheme paid quarterly
• Autonomous and inclusive working environment
• Opportunities for progression within the UK and overseas
• Enhanced employer pension contributions
• Health cash plan – claim money back towards essential healthcare such as dental, eye care etc.
• Access to Thrive 24 hours a day – a leading and NHS clinically approved app which focuses on general wellbeing
• Long service recognised every 5 years
• Life assurance up to 4 x contractual pay
• Free Onsite Parking
• 25 holidays + 8 bank holidays

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

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