EPRR & UEC System Specialist Administrator - Band 5

NHS; Basildon; On-site; GBP 31,000 - 38,000; Full time

Job summary

A healthcare organization in Basildon seeks an Emergency Preparedness Resilience and Response System Specialist Administrator. You will play a crucial role in supporting incident response and collaboration with healthcare providers. Ideal candidates have a degree or equivalent experience, advanced IT skills, and substantial administrative experience. The position is full-time on a secondment basis until March 2026, offering a salary between £31,049 and £37,796 annually.

Qualifications

• Extensive knowledge and experience in an administration/secretarial environment.
• Ability to work in a team or independently.
• Flexibility to meet service needs.

Responsibilities

• Support ICB to meet operational requirements and manage operational pressures.
• Coordinate system's on-call arrangements.
• Support NHS response to incidents and emergencies.

Skills

Good communication (written and verbal)

Advanced IT skills (MS Office)

Advanced keyboard skills

Ability to manage own workload

Planning, prioritisation, and data analysis

Education

Degree or equivalent experience in a relevant role

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job description

Overview

This job is for an Emergency Preparedness Resilience and Response (EPRR) System Specialist Administrator within the Mid and South Essex Integrated Care System. The post is based in the System Co-ordination Centre (SCC). Work is Mon-Fri (08:00-18:00) on a roster, with occasional weekends and Bank Holidays during high demand. The role supports incident and emergency response and collaboration with healthcare providers and multi-agency partners across Essex and the region. Secondment to 13 March 2026. Interview date: 03 October 2025. This advert is only open to those currently employed by the following organisations:

• Mid and South Essex Integrated Care Board
• Mid and South Essex NHS Foundation Trust
• Essex Partnership University NHS Foundation Trust

Note: The organisation does not offer sponsorship.

Location: Phoenix House, Christopher Martin Road, Basildon, Essex, SS14 3HG.

Pay: Band 5, £31,049 to £37,796 a year plus fringe London allowance. Contract: Secondment. Duration: 5 months. Working pattern: Full-time. Reference: D9708-MSE469.

We are committed to equal opportunity and an inclusive workplace. See policy statements within the details section.

Role purpose and responsibilities

The EPPR/BC function sits within the Directorate for Strategy and Corporate Services, leading oversight, assurance, and statutory duties for the system control centre and emergency preparedness resilience and response (7 days a week as required). The post ensures EPRR and Business Continuity operational requirements are established and reside with the SCC function and ICB audit, reflecting national guidance.

Key duties include:

• Support the ICB to meet UEC, SCC and EPRR operational requirements and manage operational pressures and incidents
• Support oversight and assurance through collating national/regional requests
• Coordinate the system's on-call arrangements and ICB on-call rosters
• Act as a point of contact for system partners, other ICBs and NHS Region via inboxes and phone line
• Support the organisation and wider NHS response to incidents and emergencies (e.g., industrial action, extreme weather, cyber attacks, terrorism)
• Support information management and record keeping across UEC, SCC and EPRR

You may be required to support the SCC on a 7-day roster and assist with day-to-day management of operational pressures and incident response.

You must have extensive knowledge and experience in an administration/secretarial environment, including arranging meetings, preparing agendas, and transcribing minutes. Ability to work in a team or independently and flexibility to meet service needs is essential.

Person specification

Qualifications Essential

• Degree or equivalent level of experience in a relevant role, or Diploma with additional training/experience

Knowledge / understanding Essential

• Knowledge of administrative systems and procedures
• Understanding of practices within the required field
• Ability to deliver business acumen and value for money

Skills Essential

• Good communication (written and verbal)
• Advanced IT skills (MS Office: Word, Excel, PowerPoint, Outlook)
• Advanced keyboard skills, minute taking, high attention to detail
• Ability to manage own workload, meet deadlines with minimal supervision
• Planning, prioritisation, and data analysis to present results

Experience Essential

• Substantial experience in a senior administration/secretarial role
• Experience in a service-focused environment
• Experience arranging meetings, preparing agendas, transcribing minutes
• Experience providing senior level administrative and project support
• Experience managing complex, confidential information
• Experience supervising junior team members

Partnership working / Leadership Essential

• Champion equality, diversity and inclusion
• Professional and collaborative, able to work across boundaries to achieve outcomes for patients

Other Essential

• Understanding and commitment to ICB values
• Willingness to work on a 7-day roster
• Ability to travel to attend meetings and locations as required

Employer details

Employer: NHS Mid and South Essex Integrated Care Board

Address: Phoenix House, Christopher Martin Road, Basildon, Essex, SS14 3HG

Employer's website: https://www.midandsouthessex.ics.nhs.uk