EP&P Director, Global Process Owner - Source to Pay (S2P)

ZipRecruiter; City Of London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A global consulting firm based in London is seeking an Enterprise Procurement & Payables (EP&P) Director. This role involves leading the Source-to-Pay transformation and ensuring the maturity of the service model. Ideal candidates will bring 12+ years of experience in transformation programs, strong leadership skills, and a graduate degree. The position emphasizes strategic and operational excellence in a collaborative environment.

Qualifications

• 12+ years of experience leading large-scale transformation programs.
• Experience rolling out organizational change with lasting impact.
• Proven track record orchestrating complex, multi-workstream initiatives.

Responsibilities

• Lead BCG's Source-to-Pay transformation through final implementation.
• Finalize the change agenda and complete rollout of S2P capabilities.
• Ensure S2P becomes a fully embedded, high-value business capability.

Skills

Strategic Leadership & Execution

People Leadership & Collaboration

Process Optimization & Operational Excellence

Technology Enablement & Innovation

Ways of Working & Change Management

Education

Graduate degree in business or related field

Tools

Coupa

SAP

Job description

Overview

Job Description

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation—inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You’ll Do

As the Enterprise Procurement & Payables (EP&P) Director, Global Process Owner – Source to Pay (S2P), you will lead BCG’s Source-to-Pay transformation through its final implementation phase and transition it into a high-performing, business-as-usual global operation. This dual-phase role blends delivery and operational excellence, requiring a strong transformation mindset now and long-term leadership of a mature, scalable service model going forward. In the immediate term, you will be responsible for finalizing the change agenda, completing the rollout of S2P capabilities across the remaining ~50% of BCG’s global footprint. This includes working cross-functionally to deploy, align, and stabilize end-to-end processes for Source-to-Contract (S2C) and Purchase-to-Pay (P2P), while embedding effective risk, compliance, and governance practices. Once rollout is complete, you will take full ownership of the global S2P technical solution and end-to-end process, accountable for delivery, strategy, performance, user satisfaction, platform and process adoption (including Coupa), continuous improvement, and innovation. Your work will ensure that S2P becomes a fully embedded, high-value business capability—efficient, controlled, and ready to scale with BCG’s ongoing growth.

Organization & Leadership Scope

Following the roll-out, this role may also evolve to take on a broader mandate leading additional technical solutioning initiatives and/or products for the Enterprise Procurement & Payables team. You will initially lead and support two direct reports who own major parts of the solution:

• The Global Process Owner – S2C, responsible for maturing S2C solutions in remaining markets, aligning controls, and expanding the use of Supplier Information Management (SIM), risk tools, and Contract Lifecycle Management (CLM).
• The Global Process Owner – P2P including Cards, responsible for P2P maturity, expanding buying channels and catalogues, advancing Coupa Pay, and scaling card programs globally.

This role will be a member of the Procurement Leadership Team with shared responsibility for building and maintaining a high-performing culture across EP&P and partnering with the leadership team to deliver department-level goals. You will work closely with global, regional, system, and office-level Finance and Operational Leadership stakeholders through planning and implementation phases. The role also partners with the ES AI Center of Excellence and Enterprise Services Data team to activate the AI agenda for EP&P — applying intelligent automation, insights, and predictive analytics to drive smarter, faster decision-making and more fully automated processes across the S2P lifecycle. The role sits at the intersection of process, technology, data, and change, and is integral to delivering transformation outcomes and ensuring long-term operational excellence for EP&P, Enterprise Services, and BCG.

What You’re Good At

• Strategic Leadership & Execution: Lead through complexity and shifting priorities to drive large-scale transformation while preparing for long-term operational excellence; translate strategy into action and set clear priorities.
• People Leadership & Collaboration: Coach and empower global teams; influence senior stakeholders across Finance, Legal, IT, Risk, Compliance, and Business leadership; thrive in a fast-paced, global environment.
• Process Optimization & Operational Excellence: Simplify and standardize processes to improve user experience, enable compliance, and scale across markets; apply data- and insight-driven problem-solving.
• Technology Enablement & Innovation: Embed and optimize digital tools and data sources including Coupa and SAP; prioritize opportunities where AI can add value and drive automation and analytics across the S2P lifecycle.
• Ways of Working & Change Management: Experience with Agile environments; apply iterative, user-centered approaches; manage organizational change and stakeholder communications; operate in ambiguity with clarity and momentum.

You Bring

• Graduate degree (or equivalent) in business, strategy, or related field; 12+ years’ experience leading large-scale transformation programs, ideally in a global organization with exposure to S2P.
• Proven track record orchestrating complex, multi-workstream initiatives from conception to execution; strong program/resource/timeline/risk management; change management experience.
• Background in management consulting or enterprise transformation strongly desired; exceptional presentation and interpersonal skills; able to align stakeholders across varied perspectives; comfortable communicating with executives and frontline teams.
• Experience rolling out organizational change with lasting impact; interest in emerging technologies and guiding teams through new approaches.

Who You’ll Work With

You will work within the Enterprise Procurement & Payables Leadership team, partnering with internal stakeholders across EP&P, Finance, IT, Risk, and Legal to ensure successful deployment and sustenance of Source-to-Pay capabilities. Your work will enable scalable, compliant, and value-driven sourcing practices that support BCG’s global growth and sustainability objectives.

Equal Opportunity & Additional Information

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or genetic data, or any other characteristic protected by law. BCG is an E-Verify Employer. For more information on E-Verify, see the official notices.