Environmental Liaison Manager

UNITED UTILITIES GROUP PLC; England; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading water utility company in the UK seeks a dynamic leader for the role of Environmental Liaison Officer. You will drive compliance excellence and sustainability initiatives while guiding a team. The ideal candidate exhibits strong leadership and regulatory knowledge, with a focus on strategic development. This position offers a comprehensive benefits package, including a generous annual leave policy and performance-related bonuses.

Benefits

26 days annual leave increasing with service

14% employer pension contribution

10.5% performance-related bonus

Comprehensive healthcare plan

Gym and wellness discounts

Enhanced parental leave schemes

Qualifications

• Strong leadership ability and experience.
• Understanding of environmental permitting regulations in the water industry.
• Extensive problem-solving capabilities.

Responsibilities

• Lead and support a team of Environmental Liaison Officers.
• Manage the execution of company environmental goals.
• Conduct audits and reporting on regulatory compliance.

Skills

Leadership

Analytical skills

Problem-solving

Regulatory knowledge

Proficient in Microsoft Office

Tools

JIRA

Comply

OMS

Job description

Overview

We're looking for a dynamic leader to take lead our Environmental Liaison Officers, driving excellence in compliance and shaping the future of our sustainability journey. In this pivotal role, you'll create and deliver strategies that respond to regulator insights, lead transformation programmes that align with our business goals, and inspire your team to achieve outstanding results.

Responsibilities

• To lead and support a team of Environmental Liaison Officers and provide direction and guidance
• To support the Head of Environmental Performance in the execution of company goals and act as deputy to the Head of Environmental Performance during periods of absence
• To support the Environmental Services team with technical matters relating to regulatory inspections
• To develop, manage and disseminate Environmental Liaison policies, processes and strategies
• Lead and support the team members and operational managers with technical aspects of regulatory improvement
• To review existing and identify new processes and embed into associated instructions to deliver continuous improvement.
• Undertake audits of processes to identify improvement actions
• Representing the company on external working groups
• Regulatory reporting line ownership / reviewer

Qualifications

• Strong & proven leadership ability.
• Detailed understanding of environmental permitting regulations relevant to water industry operations
• Strong knowledge of the regulatory and legislative framework for the water industry.
• Proficient in Microsoft Office and corporate systems (e.g. Comply, OMS, JIRA)
• Demonstrable experience developing strategies, policies and procedural documents.
• Extensive problem-solving skills with the ability to identify, develop and drive solutions to a wide range of problems whilst knowing when to escalate or seek support from others
• Excellent proven analytical, problem solving and decision-making skills

Application process

• The application journey has 3 steps:
• Recruitment Team CV screen
• Recruitment & Hiring Manager meeting
• We anticipate holding interviews w/c 13 th October 2025. Your interview will consist of a presentation, technical leaderships and value interview.

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes

United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.