Entertainment Manager

TipTopJob; Andover; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leisure company is seeking an Entertainment Manager to enhance guest experiences in Hampshire/Dorset. Responsibilities include leading the Guest Experience Host team, managing employee relations, and coordinating entertainment programs. Ideal candidates have a background in entertainment, strong leadership skills, and a passion for excellent service. Competitive salary package offered.

Benefits

Entertainment and Leisure Membership

Professional development opportunities

Qualifications

• Experience in leading a team, ideally within the entertainment sector.
• Passion for delivering excellent service.
• Ability to communicate effectively with guests and colleagues.

Responsibilities

• Plan and deliver training for the Guest Experience Host team.
• Manage Employee Relations issues such as sickness and performance.
• Participate in the Entertainment Duty rota.

Skills

Team leadership

Customer service

Communication

Attention to detail

Event planning

Job description

Overview

Entertainment Manager : Leisure and Hospitality

Salary: A GBP 60,000+

Location: Hampshire/ Dorset

As a manager within the Entertainment Department, you will be responsible for planning and delivering a high standard of training for the Guest Experience Host team, who host for the characters, operate and facilitate activities and usher all shows across the resort. You will also work with the Entertainment team to ensure the venue is well staffed and recruiting new team members as and when necessary. Alongside this, the role will manage any Employee Relations issues within the team, such as sickness, absence and poor performance. Participation in the Entertainment Duty rota is necessary alongside communicating messages to the wider resort from time to time.

What makes you awesome

• Experience of leading a team ideally within the entertainment industry.
• Drive revenue across entertainment focusing on the commercials.
• Have a passion for delivering excellent service, always having a bright smile regardless of the weather
• Entertainment and Leisure Membership
• Develop and manage a resort:style membership program.
• Improve communication with members.
• Restructure evening entertainment programs.
• Build out activities (axe throwing, build:a:bear, park:based events).
• A willingness to learn and develop your skills
• Have a keen eye for detail
• Be able to clearly communicate to our guest and your colleagues
• Most importantly have fun at work to create memorable experiences

For more details on this or any leisure, fitness or Attractions vacancies contact or call David Allen on