Enterprise Services Principal Administrator (Collab)

Harrods Careers; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading luxury department store in Greater London seeks an Enterprise Services Principal Administrator to manage end-to-end IT infrastructure. This role involves overseeing both physical and virtual platforms, driving the transformation toward cloud-based solutions. Ideal candidates will have extensive knowledge in infrastructure automation, and experience with tools such as Ansible, Terraform, and Kubernetes. Successful candidates will benefit from a supportive environment and the chance to grow in a premium retail setting.

Benefits

Friendly work environment

Opportunities for career growth

Diverse and inclusive culture

Qualifications

• Technical leader in IT infrastructure with experience in automation and orchestration.
• Expertise in Azure, Entra, Active Directory.
• Strong skills in managing Atlassian Confluence and Jira.

Responsibilities

• Manage end-to-end Cloud platforms and physical infrastructure.
• Drive infrastructure transformation and cloud migration.
• Lead teams in building, supporting, and delivering IT platforms.

Skills

Ansible

Terraform

GitLab

Kubernetes

Ubuntu

Red Hat

VMWare VCF

Data Centre

Enterprise networking

Routing

Firewall

IDS/IPS

Load Balancing

Governance policies

Influence and negotiation

Job description

Enterprise Services Principal Administrator (Collab)

We have an exciting opportunity Enterprise Services Principal Administrator (Collaboration) to join our IT team here at Harrods. You will be responsible for the end-to-end physical, virtual and cloud platforms across Harrods supporting us as we navigate through the next part of our journey.

About the Role

The Enterprise Services Principal Administrator (Identity) will be responsible for the end-to-end physical, virtual and cloud platforms across Harrods supporting us as we navigate through the next part of our journey. This will cover both our current on premises data centres and driving our move to the cloud as part of our cloud strategy.

This role will be key in delivering our infrastructure transformation over the next 3/5 years and will be responsible for build, support, and delivery of the platform that will be at the core of Harrods IT going forward.

About You

Our ideal candidate will be a technical leader across IT Infrastructure (IaC covering Ansible, Terraform, GitLab, Kubernetes, Entra, AD, VCF and Azure Infrastructure), that can also demonstrate clear leadership in infrastructure transformation, with a very clear focus on delivery and optimisation.

It is important that have detailed knowledge around the delivery of Infrastructure Automation and Orchestration. (Ansible, Terraform, GitLab). As well as strong technical knowledge including Ubuntu, Red Hat, VMWare VCF, Data Centre, Enterprise networking, WAN/LAN/WLAN, Routing, Firewall, IDS/IPS, WAN optimisation, ZTNA services, Load Balancing.

You will also have the following:

• Experience Infrastructure (Azure, Entra, Active Directory).
• AWS E-mail services.
• Experience with managing Atlassian Confluence / Atlassian Jira
• Solid understanding of governance policies, implementing and designing policies
• Strong ability to influence and negotiate

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.

Additional Information

Time Type

Permanent

Department

IT Service Management (Kashif Ghafoor)