Enterprise Client Success Leader (EMEA)

Addepar; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global technology firm in the financial services sector is seeking a Client Success Manager to oversee the post-sales lifecycle. This role requires strong relationship-building skills, a deep understanding of client business needs, and the ability to drive client engagement and revenue growth. Candidates should have extensive experience in client-facing roles, strong analytical and presentation skills, and a Bachelor's degree. The position supports a flexible and dynamic environment focused on achieving client success.

Qualifications

• 10 years of experience in client-facing roles or strategy positions in financial services.
• Proven success in sales and technical account management roles driving revenue growth.
• Strong executive presence with exceptional communication and presentation skills.

Responsibilities

• Oversee the full client lifecycle from implementation to renewal.
• Forge deep relationships with clients at all levels.
• Drive revenue growth by developing Account Plans.

Skills

Client Management

Account Management

Customer Service

Presentation Skills

Strategic Planning

Analytical Skills

Education

Bachelor's Degree or equivalent professional experience

Job description

A global technology firm in the financial services sector is seeking a Client Success Manager to oversee the post-sales lifecycle. This role requires strong relationship-building skills, a deep understanding of client business needs, and the ability to drive client engagement and revenue growth. Candidates should have extensive experience in client-facing roles, strong analytical and presentation skills, and a Bachelor's degree. The position supports a flexible and dynamic environment focused on achieving client success.