Enhanced Role Pharmacy Technician

Career Choices Dewis Gyrfa Ltd; Walsall; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare organization is seeking an Enhanced Role Pharmacy Technician to join Walsall Healthcare NHS Trust. This role involves providing technical support for the ePMA system, training staff across the Trust, and ensuring optimal use of digital tools in pharmacy practice. Ideal candidates should possess strong troubleshooting skills, excellent technical expertise in ePMA systems, and the ability to collaborate effectively with health professionals. The position is full-time with a contract type ending on the specified closing date.

Qualifications

• Must be able to provide technical support for the ePMA system.
• Experience in training diverse staff groups is essential.
• Strong collaborative skills to work effectively with IT and healthcare teams.

Responsibilities

• Support the Senior Pharmacy Technician in ePMA system development.
• Conduct training sessions for all staff on the ePMA system.
• Liaise with professionals to ensure effective use of ePMA.

Skills

Technical support for ePMA systems

Training for staff

Collaboration with IT

Troubleshooting skills

Job description

Enhanced Role Pharmacy Technician - ePMA | Walsall Healthcare NHS Trust

Employer:

Walsall Healthcare NHS Trust

Location:

Walsall, WS2 9PS

Contract Type:

Contract

Hours:

Full time

Disability Confident:

No

Closing Date:

13/02/2026

About this job

This is a key role within our organisation and exciting time to join Walsall Healthcare NHS Trust as we embark on our ePMA journey.

The post holder will act as a specialist technician, providing technical support, configuration and testing expertise, and superuser status for the Electronic Prescribing and Medicines Administration System(s) (ePMAs) utilised at WHT to meet the needs of the Trust.

The post-holder will: Support the Senior Pharmacy Technician

• ePMA in the technical aspects of the development and implementation of the ePMA system (including software and hardware). Work together with partners such IT to ensure that the ePMA system is used to support medicines optimisation initiatives.

provide training for ePMA for all staff groups across the Trust.

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community.

Walsall Manor houses the full range of district general hospital services under one roof.

The £170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities.

A new Urgent Emergency Care Centre was opened in March 2023. The two-storey development has significantly improved emergency care facilities and capacity and has provided almost 5,000 square metres of additional clinical space.

We are committed to welcoming and making everyone feel valued at Walsall Healthcare NHS Trust and embody the Trust's values and behaviours.

We promote a culture on based on fairness, respect, honesty and trust with both patients and staff being at the heart of all that we do.

To support the implementation, maintenance and future development of the ePMA system, working closely with the Pharmacy ePMA team and Trust ePMA project team.

To be a superuser for the ePMA system, developing routine housekeeping of the system to ensure optimal performance and contributing to the development of business continuity plans.

To maintain and update drug template files for the ePMA system and implement the required medicine configuration workflows so they are reproducible through testing to provide clinical assurance.

Contribute to troubleshooting issues identified by users with the ePMA system, facilitating training where required.

To help facilitate improvements in digital literacy for Pharmacy staff in conjunction with the training team in readiness for ePMA implementation.

Liaise with medical, nursing, midwifery, allied health professionals and support staff to ensure effective use of ePMA.

Test business continuity plans.

Produce routine reports to capture and communicate prescribing and administration information of patients to healthcare professionals.

Produce ad hoc reports for auditing and other purposes.

This advert closes on Wednesday 28 Jan 2026