Enhanced Access Receptionist

Lincolnshire And District Medical Services (LADMS); Alford, Louth, Skegness, Mablethorpe; On-site; GBP 10,000 - 40,000; Part time

Job summary

A healthcare provider in Lincolnshire seeks an Enhanced Access Receptionist to provide support during evenings and weekends. The role involves tasks such as reception duties, assisting clinicians, and managing patient queries. Ideal candidates will possess strong communication skills, good IT abilities, and work well under pressure. This position offers an hourly rate of £12.83, including holiday pay. Join our dedicated team to contribute to delivering effective patient services in the Lincolnshire region.

Qualifications

• Smartly presented and pleasant mannered individual.
• Ability to use own initiative and provide support whilst on shift.
• Good IT skills and attention to detail for accurate medical records.

Responsibilities

• Provide reception support during evenings and weekends.
• Monitor stock levels and contact Operations Manager as needed.
• Deal with patient queries and assist clinicians as required.

Skills

Good communication and relationship building skills

Ability to prioritize workload

Reliable individual with good time management

Ability to work under pressure

Understanding of confidentiality

Tools

SystmOne

Job description

Go back Lincolnshire And District Medical Services (LADMS)

Enhanced Access Receptionist

The closing date is 28 February 2026

Looking for a new and exciting opportunity? Why not join our team here at LADMS!

We are looking for a caring and enthusiastic team member to join our team to help provide medical services across Lincolnshire!

In this role will be working within our Enhanced Access Service, of which we provide across Boston, Spilsby, Louth, Skegness and Mablethorpe.

Working hours will be evenings and weekends.

Main duties of the job

The main duties for the role would be to provide reception support within the service during evenings and weekends.

1. Opening up and closing down of thesite.

2. Supporting clinicians with Chaperoning during appointments when required.

3. Using of the booking system confidentially and correctly.

4. Greeting patients and arriving them on the system.

5. Checking reception tasks, making sure they are completed within a timelymanner.

6. Monitoring stock levels, and contacting the Operations Manager if stock is required.

7. Providing any other receptionist tasks required by Operations Manager.

8.Ensuring all equipment is taking out before the shift and put away at the endof the shift, including items such as prescriptions (following the correctprocedure).

9. Dealing with any patient queries.

10. Assisting the clinicians with calling IT when any issues arise.

11. Completing medical referrals

12. Participating in on call during your shift.

About us

LADMS are a professional team aimed at providing the best and most effective care for patient services, contracted by various support services within the NHS. We pride our self on delivering a high standard of administrative and medical patient centered services within the Lincolnshire region.

Job responsibilities

To work as part of a team in providing a high quality, efficient administrative support service on behalf of Lincolnshire and District Medical Services (LADMS) for the practices involved within the Enhanced Access service.

To provide an accurate, confidential, and efficient receptionist service across the East Lindsey District. To support the requirements of the Enhanced Access contracts delivered by LADMS.

Person Specification

Skills and Knowledge

• A smartly presented and pleasant mannered individual.
• Ensure an effective and efficient reception service is provided to patients.
• Good communication and relationship building skills with a caring attitude.
• Ability to use own initiative and provide support whilst on shift. I.e. receive and make telephone calls when required.
• Ability to prioritise workload, adhere to company procedures and to be proactive in your approach.
• Good IT skills and attention to detail to ensure medical records are accurate.
• Reliable individual with good time management.
• Ability to work under pressure and deal with all general enquires.
• A calm resilient individual who can deal with emergencies.
• Understanding, acceptance and adherence to the need for strict confidentiality.
• Preferred but not required -
• Knowledge with Systm One.
• Own a Smartcard.
• Basic IT skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Lincolnshire And District Medical Services (LADMS)

£12.83 an hourHourly rate to include holiday pay