Engineering Support Technician: Troubleshooting & Implementation

Rubicon People; England; On-site; GBP 35,000; Full time

Job summary

A recruitment agency is seeking an Engineering Support Technician in the United Kingdom. You will handle diverse engineering challenges, providing first-line production support and collaborating to resolve queries and implement new designs. Ideal candidates should have over 3 years of experience, with a solid background in mechanical and electronic systems, and be comfortable with MS Office. This role comes with a competitive salary of £35,000 and excellent benefits including holiday and medical services.

Benefits

23 days holiday, rising to 25 after one year

Medical service

Life assurance

Incentive plan leading to bonus

Qualifications

• Minimum 3 years’ field engineering experience, ideally with ATMs.
• Background in mechanical, electrical, and electronic systems.
• Ability to strip, rebuild, and test electro-mechanical devices.

Responsibilities

• Providing first-line support for production and resolving engineering queries.
• Onboarding new technology by defining refurbishment strategies and writing work instructions.
• Collaborating with purchasing to approve suppliers and components.
• Implementing new designs into operations and delivering training.
• Monitoring and addressing quality issues, ensuring process improvements.

Skills

Problem-solving

Analytical approach

Strong documentation skills

Tools

MS Office

Job description

A recruitment agency is seeking an Engineering Support Technician in the United Kingdom. You will handle diverse engineering challenges, providing first-line production support and collaborating to resolve queries and implement new designs. Ideal candidates should have over 3 years of experience, with a solid background in mechanical and electronic systems, and be comfortable with MS Office. This role comes with a competitive salary of £35,000 and excellent benefits including holiday and medical services.