Engineering Support Technician

Hunters Recruitment and Training Ltd; England; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading technology company in Brighton is seeking an Engineering Support Technician to provide technical support for sales teams and manage product issues. The ideal candidate will have technical qualifications or relevant experience, excellent problem-solving skills, and customer service background. This role offers a salary between £28,000 and £32,000, along with additional benefits including health insurance and a non-contributory pension.

Benefits

Private health and dental

Non-contributory pension scheme

25 days holiday + bank holidays

Half-day Fridays

Qualifications

• Relevant technical qualification or hands-on experience in electronics/computers.
• Background in technical support and customer service.
• Self-motivated, proactive, and able to work under pressure.

Responsibilities

• Provide first-line technical support for sales and configuration teams.
• Assist customers with product and application queries.
• Manage product returns, repairs, and technical issues.

Skills

Technical support experience

Problem-solving skills

Organizational skills

Excellent communication

Education

Relevant technical qualification

Job description

Engineering Support Technician

Brighton - £28,000-£32,000 + Benefits - 4.5 days Mon-Thu 8:30-17:00, Fri 8:30-12:30

Hunters' valued and cutting-edge technology client, a leading provider of advanced computer-based measurement and automation systems, is seeking an Engineering Support Technician to join their technical team.

The Role:

• Provide first-line technical support for sales and configuration teams
• Assist customers with product and application queries, pre- and post-sales
• Manage product returns, repairs, and technical issues in line with ISO standards
• Support product testing, compliance checks, and documentation approvals
• Deliver training and technical support to internal teams
• Help drive continuous improvement and Lean processes

About You:

• Relevant technical qualification or hands-on experience in electronics/computers
• Background in technical support and customer service
• Strong problem-solving and organisational skills
• Excellent communication skills and attention to detail
• Self-motivated, proactive, and able to work under pressure

What's on Offer:

• £28,000-£32,000 basic salary
• Private health and dental (after qualifying period)
• Non-contributory pension scheme
• Death in service benefit
• 25 days holiday + bank holidays
• Half-day Fridays

This is a fantastic opportunity to join a long-established, respected engineering company with strong career prospects and a supportive culture.