Engineering Service Coordinator & Client Relations

WR Engineering; Havant; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading engineering firm in Havant seeks a Service Coordinator to manage customer relationships and ensure smooth operations at the service desk. The ideal candidate will possess excellent customer service skills and previous experience in account management. Responsibilities include scheduling service works, preparing quotations, and maintaining CRM records. This position offers a salary of £25-30k plus benefits and opportunities for career development in a supportive environment.

Benefits

Salary £25-30k

Continuous training opportunities

Collaborative work environment

Qualifications

• Experience in customer service and account management.
• Strong communication skills with stakeholders.
• Detail-oriented with excellent time management.

Responsibilities

• Manage customer relationships and communications.
• Forecast engineer requirements for jobs.
• Prepare quotations and maintain CRM records.
• Schedule and coordinate service works.

Skills

Customer service skills

Relationship building

Time management

Proactive attitude

Job description

A leading engineering firm in Havant seeks a Service Coordinator to manage customer relationships and ensure smooth operations at the service desk. The ideal candidate will possess excellent customer service skills and previous experience in account management. Responsibilities include scheduling service works, preparing quotations, and maintaining CRM records. This position offers a salary of £25-30k plus benefits and opportunities for career development in a supportive environment.