Engineering Operations Manager (Shopping Mall)

GOUGH RECRUITMENT (SINGAPORE) PTE. LTD.; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading property management firm in Greater London is seeking an experienced Ops Manager to drive operational excellence and tenant relations in a premier mixed-use development. The successful candidate will lead facilities management, ensuring compliance and boosting property value through strategic asset enhancement projects. Applicants should have a degree in Real Estate or Engineering and at least 5 years of relevant experience, along with strong technical knowledge of building systems and excellent problem-solving skills.

Qualifications

• 5+ years in retail shopping mall property facilities management.
• Strong technical knowledge of building M&E systems required.
• Proven leadership and problem-solving skills.
• Proficiency in BMS software is a plus.

Responsibilities

• Lead facilities management, technical teams, and M&E maintenance programs.
• Manage the full tenant engagement cycle, from fit-outs to relationship management.
• Support asset enhancement projects to boost property value.
• Liaise with authorities and contractors to ensure compliance and safety.
• Oversee SOPs, vendor contracts, and procurement.

Skills

Facilities management

Tenant relations

Problem-solving

M&E systems knowledge

Education

Degree in Real Estate, Building Services, or Engineering

Tools

BMS software

Job description

Ops Manager: Drive excellence in operations, tenant relations & asset enhancement for a top developer's premier mixed-use development.

Lead operations & maintenance for a premier mixed-use retail/office development. Manage tenant relations, fit-outs, and strategic asset enhancement projects. Require 5+ years' property management experience with strong M&E knowledge.

Responsibilities:

• Lead facilities management, technical teams, and M&E maintenance programs.
• Manage the full tenant engagement cycle, from fit-outs to relationship management.
• Support asset enhancement projects to boost property value.
• Liaise with authorities and contractors to ensure 100% compliance and safety.
• Oversee SOPs, vendor contracts, and procurement.

Requirements:

• Min. 5 years in retail shopping mall property facilities management.
• Strong technical knowledge of building M&E systems required.
• Proven leadership and problem-solving skills.
• Degree in Real Estate, Building Services, or Engineering required.
• Proficiency in BMS software is a plus.

For more information about this role please contact Alex Beattie at [phone] / [e-mail].

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